Customer Service High School
Resume:
Hammonds Plains, Nova Scotia
B4B 1T7
*********@*******.***
SamUel Pappin
OBJECTIVE To gain quality work experience through an engaging summer employment position, and
continue to grow in leadership and knowledge
SKILLS & - Leadership (captaincies on competitive hockey, football, and baseball teams)
ABILITIES
- Dedication
- Loyalty (working for the same company for six years)
- Strong team player
- Trust worthy
EMPLOYEMEN OUTSIDE SERVICES
T G LEN ARBOUR GOLF COURSE
EXPERIEN Hammonds Plains, Nova Scotia
CE
April 2007 – September 2009 (Seasonal)
Key responsibilities included, providing superior customer service and excellent customer
relations with clients and course members. Demonstrating exceptional communication and
customer service skills throughout the three years has been crucial to the success of this
employment position. Demonstrated an energy that enhanced the brand equity of the golf course
while having the highest integrity, which resulted in receiving many customer accolades.
Performed the following duties,
- Opening and closing the golf course
- Successfully addressing client inquiries and concerns
- Part of a team that organized and ensured corporate tournaments were highly successful
- Overseeing practice facilities
- General maintenance of course carts
M A INTENANCE
G LEN ARBOUR GOLF COURSE
Hammonds Plains, Nova Scotia
April 2010-August 2013 (seasonal)
Key responsibilities:
- Principles of proper drainage management techniques
- Principles of proper turf care techniques
- Knowledge and maintenance of various equipment used in turf grass management
- Dealt with surface drainage issues
- Basic knowledge of irrigations systems
- Maintenance and construction of drainage systems
- Maintaining high quality turf
- Training new team members
Demonstrated a strong ability to develop solutions to real challenges on a daily basis.
Accustomed to meeting and adhering to tight schedules, long hours, and thereby demonstrated
strong work ethic. Learned to work both independently and in a team setting with the goal of
achieving the highest quality course conditions, which drove strong corporate brand equity.
EDUCATION M E MOR IAL UNI VERSITY, ST. JOHNS, NEWFOUNDLAND
BACHELOR OF ARTS, ECONO M ICS M AJOR
A NT IC IPATED GRADUATION IN 2015
September 2011 - Present
Curriculum Highlights:
Microeconomics (3rd level)
-
Macroeconomics (3rd level)
-
- Economic Stat and Data Analysis
- Statistics
- Business
- Organizational Behavior
- Data and Stat analysis
- Marketing
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C HARLES P. ALLEN H IG H SCHOOL, BEDFORD NOVA SCOT IA
September 2008-June 2011
EXTRA
CURRICUL
- Competitive Hockey (1997-2011)
UR
- Competitive Lacrosse (2005-2007)
- Competitive Baseball (2000-2010)
- High School Baseball (2008-2009)
- High School Rugby (2009-2011)
- High School Football (2009-2011)
REFERENCES IAN PENNY
Vice President, CIBC Commercial Banking Atlantic Canada
***.*****@****.***
Alain Alefebvre
CHRP Coordinator
Building Futures for Youth Construction Association of NS
*********@****.**.**
468-2267 ext 712
Jim MacAlpine
Assistant General Manager, Head Maintenance Department, Glen Arbour Golf Course
j ***********@*****.***
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