Customer Service High School

Edward Wilkins

*** ******* *** - ********, ** ***08

**************@*****.*** - 347-***-****

WORK EXPERIENCE

Basement Waterproofer

Vulcan Basement Waterproofing Co. - September 2011 to October 2013

Waterproof customers basements. Explaining to customers how the pump and piping system operate.

●Cut through floors using a 90lb jackhammer in order to install pump and piping system

●Dig 6 to 8in. channels and 3 to 4ft. crocks using picks and shovels. Hauling heavy debris various distances

from basements onto dump trucks.

●Mix and chop cement in wheel barrels. Re-cementing basement floors using float and trowel.

●Use rock hammers to drill through foundation walls to create an outlet to discharge water. Use chipping guns

to cut through any cement stuck behind panel walls.

Window installer

Skyline Windows - July 2010 to August 2011

2011

●Ripped out old windows using hand and power tools.

●Assisted in assembling frames, measuring and cutting materials, and installing new windows according to

design specifications.

●Secured, weatherized, and waterproofed frames in position using power tools, clips, mastic, caulk and

insulation.

●Effeciently prepped lead contaminated areas according to OSHA safety standards.

●Set up barricades with caution tape underneath worksites and directed pedestrian traffic away from danger.

●Loaded and unloaded delivery trucks full of heavy and fragile materials

Customer Service Rep

HealthPlex DentCare Services - June 2009 to November 2009

Helped customers resolve issues with their existing dental office.

●Took and made calls to customers and dental / doctor offices.

Certified Optician

Walter M. Wallack Optical Company - 2006 to 2008

Cut, grinded, edged & finished lenses according to specifications provided by dispensing opticians.

●Examined lenses through a lensometer to verify the correct prescription.

●Mounted, secured and aligned finished lenses in frames using precision hand tools.

EDUCATION

High School Diploma

LaGuardia High School

1996

ADDITIONAL INFORMATION

Skills & Qualifications:

●Punctual & Prompt ●Reliable & Professional ●Organized & Detail-Oriented

●Problem Solver ●Courteous Customer Service ●Excellent Communication Skills

●Time Management ●Motivated Self-Starter ●Team-Player

●Tax Breaks & Incentives ●Flexible Schedule ●Able to be Federally Bonded (Insured)

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