Customer Service Manager

Kimberly Creel

***** ***** **

Athens, AL *****

256-***-****

********.*.*****@*****.***

Abilities:

I am a person who is motivated to accomplish tasks and self sufficient. I

believe in giving customer service while completing any task. In addition

to this I am proficient in many things ranging from phone etiquette,

managing time, keeping organized, and keeping up to date with different

computer applications.

Employment History

Athens- Limestone Hospital

Athens, Al

Patient Response Center/ Operator (Manager 9/2013)

January 2011- Present

I am responsible for assisting individuals in reaching patients and

assuring that their needs are met in a timely manner. I have also

incorporated files for paperwork into the computer system in where nurses

and other operators have access to files that they may need. As a manager I

am also responsible for ordering devices and inputting them into the system

and managing the schedules.

Dollar General

Athens, AL

Cashier

May 2010-June 2010

I was responsible for making sure that customers were satisfied with their

service while maintaining all company protocols. I was also responsible for

implementing a new cleaning technique that maximized time management.

Education

Ashford University

2010

BA in Health Care Administration 11/ 2011

MA in Health Care Administration 6/2013

Volunteer

Tutor

2007- Present

Athens- Limestone Rescue Squad

Athens, Al

Rescue squad member (Treasurer 2014)

2011- Present

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