Customer Service Data Entry

**** ******** **** **., *******, TX *****•713-***-****•***********@*****.***

Jeanetta Y. Carter

Summary

Detailed oriented individual with an exceptional record of success in all areas of office support, including

Accounts Receivable, Lockbox and Customer Service. Skilled in Data Entry and Computer Programs. Ability to

work in a multi-task fast paced environment. Highly organized with reputation for effectively and accurately

accomplishing objectives and meeting deadlines.

Experience

01/2012 - Present

Cadence Bank Houston, TX

Lockbox Specialist

Start daily lockbox servers.

Sort and extract mail for lockbox clients: wholesale and retail.

Extract and process lockbox payments for loan/mortgage clients.

Perform item processing and Data Entry.

Responsible for uploading/downloading lockbox deposits.

Deposit cash payments for lockbox clients.

Log all incoming and outgoing mail, correspondence, returns, exceptions, and walk-in deposits for

monthly billing.

Ensure that lockbox packages are dispatched timely, according to the clients’ mail out instructions.

Package preparation of Fed Ex and UPS mailing.

Create monthly cds for lockbox clients and various lockbox responsibilities.

07/1997 – 01/2012

Peoples United Equipment Finance Houston, TX

Accounts Receivable Clerk

Download and allocate lockbox payments, ACH Payments and wire transfers in Zeta.

Research unidentified payments and reconciling accounts.

Maintain incoming wire transfers.

Process and generate non-sufficient payments.

Prepare and code billing invoices.

Inputting and updating journal entries.

Mailing invoices and filing accounting documents.

02/1984 – 05/1997

East Texas Distributing

Accounts Receivable Clerk

Process daily deposits and cash applications.

Reconciling unidentified payments.

Successfully performed administrative functions.

Sorting and distributing mail.

Filing and data entry of journal entries.

Assisted Accounts Receivable Manager with month end close.

Education

05/1983

Ross Sterling High School

References

References are available on request.

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