Manager Quality
Resume:
Parker J. Burns
Dacula, GA 30019
http://www.linkedin.com/pub/parker-burns/88/161/890
678-***-**** *************@*****.***
SUMMARY
Manufacturing, Quality and Logistics Manager with years of experience
concurrently managing multi-million dollar business across multiple sites
and states. Dynamic leader who consistently exceeds business and customer
expectations through innovation, employee engagement and Lean / Six Sigma
Principles. Passion for creating a winning and inclusive culture that
delivers positive, significant wins for customers, shareholders, and
employees.
Expertise includes:
Six Sigma Black Belt Operational Efficiency Margin Enhancements
Lean Innovation Employee Engagement Customer Focus
PROFESSIONAL EXPERIENCE
RYDER SUPPLY CHAIN SOLUTIONS, Miami, FL 2008 - 2013
Group Logistics Manager 2011 - 2013
Managed Multi-Million Dollar business group of 5 Distribution Centers
located across the US serving domestic and international customers. These
responsibilities included all aspects of customer relationships, continuous
improvement and P&L financials.
. Drove group to double digit productivity each year, realizing 17%
improvement in 2013.
. Exceeded all Customer KPIs operated at On-time departure 99.9%, Inventory
Accuracy 99.9%, Receipt time 99.9% and Outgoing Quality 200 DPMU.
Developed successful, self-funded, performance-based employee incentive
program, engaging employees to achieve higher levels of performance in
safety, customer satisfaction and margin.
. Implemented "Every Employee Engage" program encouraging employee
participation and driving continuous improvement, resulting in meeting or
exceeding customer and business goals.
. Generated new sources revenue and enhanced margins as member of division
Idea Zone program seeking creative business development ideas.
Senior Logistic Manager 2008 - 2010
Successfully transitioned the Eastman Kodak divestiture of their Logistics
Division to Ryder as a 3 PL. The site was recognized for lean initiatives,
creative innovation and consistently exceeding performance expectations.
. Achieved Kodak Certified Supplier status for outstanding performance of
quality, delivery and productivity.
. Received Ryder Award for "Leaning Forward" for outstanding results from
applying lean principles.
EASTMAN KODAK, Rochester, NY 1990 - 2007
Regional Distribution Manager, Atlanta 2005 - 2007
Managed multiple product transitions, regional consolidations across 3-
shift 100 person operation US and International customers.
. Improved delivery and quality performance by implementing visual controls
throughout the operation to assure critical functions were in control and
performed on time.
. Led teams to understand root cause analysis, the importance of process
and how important they are to achieving operational excellence.
. Created a culture of pride where employees Thought like a Customer, Acted
like an Owner and Won as a Team.
Manager, Promotional Packaging Center 2002 - 2005
Directed 100 person multi-shift manufacturing operation in Whittier, CA and
Rochester, NY. Work cells had line side Kanban and "just in time" supplier
replenishments with cell designs based upon single piece flow and rapid
product change overs.
. Oversaw operations in generating 20% of consumer division revenue.
Parker J. Burns *************@*****.*** Page Two
EASTMAN KODAK (Continued)
. Applied lean principles and utilized routine Kaizen guidance,
establishing center as the showcase for Lean innovation and improving
safety, quality and productivity 20% year over year.
. Selected to lead teams in support of United Way "not for profit" agencies
applying Lean principles to help improve processes and deliver services
more efficiently.
Business / Quality Manager, Manufacturing Operations 1998 - 2001
Led Lean Manufacturing efforts and Quality group to improve safety,
quality, delivery and cost performance resulting in simplification of the
process which improved productivity by 40% and saved over $3.9M.
. Implemented processes that improved on time delivery from 70% to 95%,
reduced customer complaints by 75% and improved operator ergonomics.
. Directed efforts to improve cycle time and reduce inventory and other
forms of waste along the supply chain resulting in $1.4M savings and 50%
reduction in cycle time.
. Led team that delivered $2M savings by reducing testing, rethinking
manufacturing steps, materials and clearly defining customer value.
. Credited with applying breakthrough thinking that was ultimately expanded
to other business units and plants.
Quality Manager, Commercial Film Manufacturing Division
1994-1998
. Directed effort to developed process and procedures to obtain and
maintain IS0 9002 and EN 46000 registration as well as assure GMP
compliance.
. Developed integrated auditing processes for Quality, Supply Chain, Safety
and Environmental elements of the business.
. Led team to maintain and continuously improve the Quality System.
. Managed resources to perform internal audits, based upon demonstrated
audit performance external audit billable reduce hours by 50%
ADDITIONAL EXPERIENCE
EASTMAN KODAK, Rochester, NY
Senior Quality Assurance Engineer
Senior Product Quality Engineer
EDUCATION
BS, Mechanical Engineering Technology, Rochester Institute of Technology,
Rochester, NY
PROFESSIONAL DEVELOPMENT
Lean Manufacturing Training, Eastman Kodak / Shingijutsu Co. Ltd.
Six Sigma Black Belt Certification, Eastman Kodak
Certified Lead Assessor for ISO 9000 Quality Systems IQC certificate #1756
American Society of Quality - Certified Quality Engineer #11493
Positive Management Leadership Program
COMMUNITY SERVICE
Board of Trustees, Moderator of the Church Council, United Church of
Pittsford
President Board of Directors, Liaison with Town and School District,
Hickory Ridge Homeowners Association
Traffic Safety Committee Chairperson - Route 31 Community Action Group,
Town of Perinton, NY
Fairport Soccer Club, Vice President Board of Directors, Tournament
Director,
President, Fairport Lacrosse Booster Club
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