FELIX OWOLABI AKINLAJA
FLAT ** AUDLEY COURT
SOUTHEND-ON-SEA ESSEX
Tel:077******** or 017********
Gender: Male
E-mail: *****.*******@*****.***
COVER LETTER
I am confident that I would be a valuable asset to your organisation. Diligence,
integrity, smart working, resilience, flexibility and helpful banking behaviours are
attributes that put me above others. Adaptability and determination to get a job
done brilliantly are my mantra.
I currently work for Royal Bank of Scotland Group, within its core banking
operations specialism as a contract staff via manpower Recruitment Agency . I
possess competencies such as; very strong skills for business research,
analyzing and developing reports accurately and having them escalated
accordingly, critical reasoning, effective communication, multi-tasking, time-
management, business management and numerical skills which are essential to
your organisation.
My key strength is experience in project management (Remediation schemes),
KYC/AML analyses and team leadership. Banking operations and investigative
skills in transactional/non-transactional information and account analysis
bordering KYC - On boarding/Ongoing, Account Take Over (ATO), carrying out
due-diligence and enhanced due diligence on various cases.
The wealth of research and analytical experience I have in adverse media
reports and escalation makes me well rounded in this area in addition to the risk
analytical skills acquired in my banking profession as well as business banking
degree modules.
I ensure I deliver quality in every case I complete due diligence on as I
understand the significance of getting it right the first time. My commitment to
excellence stems from my understanding of the reputational risk and financial
losses resulting from huge fines and penalties that may occur if I fail to adhere to
the requirements of the Money Laundering Regulations 2007.
The following is my resume for your kind consideration:
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ACADEMIC/PROFESSIONAL QUALIFICATIONS
• In progress – ICA –International Compliance Association -
Specialist Certificate in Money Laundering Risk in
Capital Market
a) Bond and stock markets
b) Money and derivative markets
c) The key capital market frameworks and
concepts
d) Primary, secondary and wholesale
markets
e) essential concepts of AML and Counter
terrorism Financing
f) Delivery channels
g) Money laundering characteristics
h) Identifying suspicious activity
i) Additional vulnerabilities - financial
crime
j) Identifying solutions and controls to
mitigate risk
PROFESSIONAL/ON THE JOB TRAINING
Markets in Financial Investment Directive
(MIFID)
Special Purpose Vehicles (SPV’s)
Fighting Financial Crime
Fraud Prevention
AML/KYC Account Opening
accreditation
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• Feb 2011 – Mar 2012 BA (Hons) Business (Banking) Univ. of Wales.
a) Project Management
b) Managing Risk in Banking
c) Managing Self and Others
d) Strategic Management
e) Financial Decision Making
f) Banking Management
• Jan 2008 – May 2012 BTEC HND Business and Management,
Edexcel - UK
a) Marketing Planning
b) Managing Financial Resources
c) Managing Communications, Knowledge and
Information
d) Introduction to Internet and E- Business
e) Research Project
f) Working with and Leading People
g) Managing Activities to Achieve Result
h) Business Environment
i) Organizations and Behaviors
• Mar 2003 – JUL 2004 Diploma in Business Administration, Uni- Abuja
a) Accounting
b) Economics
c) Common Law
d) Statistics
e) Business Mathematics
f) Information Management
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CAREER HISTORY:
2013 to Date:
ROYAL BANK OF SCOTLAND GROUP - RBS, NATWEST, MINT & ULSTER
BANK (Banking Operations)
Responsibilities:
1) Performing KYC on high net worth individuals and all other entities
before acceptance for banking facilities (loans, credit cards,
overdraft, current accounts) through KBA – Knowledge Based
Authentications, EID and V, Adverse Media Search and PEP
assessments using Thomson Reuters World Check. Ensuring all
evidence is properly recorded and stored for easy accessibility.
2) Sanction analysis, suspicious activity/Account Activity Review
(AAR) reporting and appropriate follows up on escalations through
account take overs. Investigations and reviews of suspicious
activity reported to the IMLRO (Internal Money Laundering
Reporting Officer).
3) Researching, collecting and analyzing client information to ensure
compliance with regulatory policies, internal standards and
identifying exceptions to escalate to relevant authority and following
through to ensure appropriate actions are taken. .
4) Resolving various KYC/Compliance queries and support operations
for bank branch network and individual clients across the group.
5) Performing overall risk assessment of client due diligence files
relating to financial crimes, country and reputational risk. Ensuring
the bank does not facilitate transactions involving sanctioned
countries.
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6) Conducting due diligence on Key Account Parties (KAPs) in relation
to new mandates and mandate amendments by ensuring
appropriate identification and verification are carried out.
7) Performing account analysis to identify the risks associated with
customers personal and business accounts.
May 2012 – Oct 2013 Tesco Stores Limited, Pitsea
(Team Leader - Trainee)
Responsibilities:
1) Managing colleagues Rota, absences,
holidays and general administrative
works.
2) Delegating colleagues to various tasks
as required
3) Handling customers complaints and aim
to solving difficult situations satisfactorily
in one touch, i.e. achieve complaints
closure in one transaction or attempt.
4) Developing reports from complaints
handled with the aim to escalating them
to relevant authorities for further
processing.
5) Providing up to date product information
to enhance full product benefits to
customers as well as improve sales to
the company.
6) Setting up promotional products for
customers’ visual appeal.
7) Support to various team work, especially
to weak teams.
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Mar 2010 – Apr 2012 Asda Stores, Edmonton Green, London
(Sales and Customer Services Assistant)
Responsibilities:
1) Accurate periodic inventory of
merchandise and stocks
ordering/replenishment.
2) Taking payment from customers for
goods bought.
3) Providing information to customers on
features, qualities, cost of products and
available alternatives on comparative
basis.
4) Writing trading reports and several other
entries of daily events for the manager to
process.
Jul 2004- Jan 2008 Oceanic Bank International, Nigeria
(Sales and Marketing Officer/Complaint)
Responsibilities:
1) Analysis and presentation of weekly/
monthly accounts performance reports,
handling of money laundering reports –
monitoring and compliance.
2) Face-to -face marketing of products and
cold calls; keeping existing customers
informed about new products and services
and guiding new customers through
account opening procedures vis-à-vis
know your customer (KYC) guidelines
3) Delivering a superior customer service at
all times by building relationships based on
trust and integrity, using sound
professional judgment to consider
complaints objectively on behalf of the
bank and the customers to decide a fair
outcome.
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4) Carrying out investigations necessary to
resolve complaints to provide resolution at
the first point of contact as far as possible;
in some cases conducting root cause
analysis activities.
5) Supporting colleagues in improving their
skills by providing practical training and
coaching where necessary through a
collaborative effort
Key Competencies:
• Excellent analytical skills; ability to analyze data and produce useful
information from them; ability to quickly analyze customer’s needs and
circumstances with a view to matching a most appropriate and suitable
products and services.
• Experience in carrying out due diligence and enhanced due diligence on
customers and other entities.
• Research skills with experience in using various banking tools for
searches, KBA, EID & V.
• Great experience in using multiple network of systems at the same time
for resolving queries for individual customers and bank branches.
• In-depth knowledge of Financial Conduct Authority regulations for banking,
including a personal and professional commitment to Treating Customers
Fairly by taking ownership of queries and usage of KIS principles (keeping
it simple).
• Communicate in a clear and engaging manner, listen actively and quickly
building rapport while maintaining a professional approach at all levels
with confidence in person, on the telephone and in writing.
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• Experience in effective team working and sharing best practices.
.
• Ability to work under pressure and beat deadlines using project
management skills through critical path analysis.
• Computer Literacy (MS Word and Excel Usage)
ACTIVITIES AND INTERESTS:
• Blogging Expert: Designing and setting up blogs using wordpress.com
• Follow Bloomberg Business and Trading analysis
• Avid Reader: Reads Development Economics books/journals and
generally reads about a dozen books per month.
• Sports: basketball, football and very good at swimming and teaching
swimming to children.
• Driving.
REFERENCE:
REFERENCES ARE AVAILABLE ON REQUEST
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