Customer Service High School

Jaime Dela Cruz, Jr.

**** *** **. *** **, Buena Park, CA 90621

************@*****.*** ~ 714-***-****

OBJECTIVE

To obtain a position as a Certified Phlebotomist in an environment, where my education, skills and experience

will be of benefit to an organization offering rewarding opportunities.

Optional: Certified Phlebotomy Technician, Patient Services, Lab Assistant, and Customer Service Representative.

EDUCATION

U.S. Colleges of Health & Human Services ~ Anaheim, CA July 2013 – Dec 2013

Certified Phlebotomy Technician

Pima Medical Institute ~ Las Vegas, NV Jan 2012 – May 2013

Certified Phlebotomy Technician

Anaheim High School ~ Anaheim, CA 1996 – 2000

High School Diploma

SKILLS

Patient Identification

Urinalysis Excellent Bedside Manner

Vaccutainer System

Specimen Labeling Computer/Typing 50 wpm

Butterfly Techniques

Specimen Transport Data Entry

Skin Puncture Procedures

Customer Service Medical Terminology

Blood Composition

Universal Infection Control Charting/Filing

Centrifuge

Telephone Etiquette Medical Assistance

Finger/Heel Sticks BLS/CPR/AED Certified

Venipuncture Procedure HIPAA/OSHA Guidelines

WORK HISTORY

HVAC Apprentice: Advanced Comfort Solutions ~ Orange County, CA April 2013 – Nov 2013

Responsible for installing, maintaining and repairing heating, air conditioning and refrigeration systems.

Phlebotomy Service Rep: Quest Diagnostics ~ Las Vegas, NV Jan 2012 – May 2013

Collected a variety of specimens, but especially blood samples, by venipuncture, vaccutainer, capillary puncture,

butterfly and fingerstick techniques, from a wide range of patients of all ages. Secured 30 to 40 blood specimens

daily, and 10 during a busy hour. Processed and centrifuged blood, and prepared urine specimens for lab analysis

and/or transport. Utilized computerized database to accurately verify patient identification and doctors’ orders.

Stocked rooms with laboratory supplies, and maintained a safe and sterile work area.

Phlebotomy Service Rep: Quest Diagnostics ~ Las Vegas, NV Jun 2006 – Feb 2008

Performed standard laboratory procedures including clerical, blood collection, washroom, central receiving, and

limited technical functions. Responsible for proper recognition of the patients; quickly and professionally obtain

specimens for laboratory analysis; interview and verify physician’s requests of OPD and OPS patients, enter

patient information into to the computer and produce and deliver reports.

Dialysis Technician: Da Vita ~ Las Vegas, NV Sept 2005 – Jun 2007

Primary direct care giver for patients undergoing dialysis treatments including monitoring and documenting any

changes to the patient. Worked closely with, and under the direct supervision of, registered nurses as an

important member of the patient care team.

References upon Request

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