Management Manufacturing
Resume:
David R. Galloway
DAVID R. GALLOWAY
Westminster, Maryland 21157
**********@*****.***
SUMMARY
IT professional with extensive experience in manufacturing across diverse industry sectors including medical
devices, healthcare, apparel, non-profits, manufacturing, distribution, mid-size and large companies
(including a Fortune 500 biotechnology company). Expertise in broad-based systems and software design,
development, implementation, validation, and support.
Demonstrated ability to lead regional and participate in enterprise level projects. Successfully applied
industry best practices while balancing the management of resources, budgets, and technology. Proven
abilities in leading results driven technical teams. Effective in multi-tasking in a fast paced environment
while maintaining an emphasis on quality.
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Analytical Skills Software / Device Testing / Validation
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Goal Oriented Customer Focused
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Relationship Building Business Analysis / Risk Management
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Crisis Management Root Cause Analysis and Trouble
• Shooting Skills
Communication Skills
TECHNICAL SKILLS
HARDWARE: AS400, SYSTEM38, SYSTEM36, IBM 43XX, PC’s, Networks, Servers, Routers, Telecom,
RF, Wireless, Hand Held Devices, KeyTroller, Data Collection, Warehouse Automation, Balances, Scales, Ph
Meters, Colorimeters
SOFTWARE: DOS, MS Windows XX, RPG ILE, CLP, MS OFFICE, Word, Excel, Visio, PowerPoint,
Project, Visual Basic, Peake, RDC, TeamViewer, LogMeIn, Remote Communication / Support Tools, VSS,
Accurev, CVS, Subversion, AVAYA, Various MS Office Add-ons, Diagnostic Tools, Bar coding, Time
Accounting, Various LIS / HIS Systems, SDK, Various ERP Systems (SAP, BPCIS,ASI, Tracis),
Documentum, Product Complaint Tracking Systems, HP Service Desk, BMC Remedy, Peregrine
PROFESSIONAL DEVELOPMENT
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Six Sigma Trained A+ Certified
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Quality Management and Regulatory CFR 21 Part 11 Trained
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Control Training including FDA Training Various Off Site Education and e-
• Completed BD’s University Program for Learning (MOOC)
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Soft Skills Manufacturing / Warehouse / Laboratory
• Software Development Life Cycle Automation Best Practices
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Process (SDLC) Lifecycle Management
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N+ Class (Certificate of Completion) ITIL Basics
• S+ Class (Certificate of Completion)
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PROFESSIONAL EXPERIENCE
INDEPENDENT COMPUTER CONTRACTOR, WESTMINSTER, MD (2013 –PRESENT)
Providing Senior Level Systems Analysis, Risk Management, Project Management, and Computer Programming services
for residential and commercial organizations.
BECTON DICKINSON DIAGNOSTIC SYSTEMS, COCKEYSVILLE, MD (1997 – 2012)
Becton Dickinson (BD) is a leading global medical technology company that develops, manufactures and
sells medical devices and instrument systems.
IT TEAM LEAD NETWORK SERVICES (2009-2012)
Local IT Team Leader in a varied technical manufacturing environment. Directly supervised a team of seven
technicians who supported over 2400 work stations, specialized manufacturing hardware, and custom
applications for local and remote locations. A key leader in additional global and local projects.
Key Achievements:
• Enforced quality project management processes to demonstrate compliance with corporate project
management standards.
• Met and engaged with IT clients and other divisional stakeholders face-to-face, via telephone, and
through email to establish relationships, understand requirements, and communicate
accomplishments or issues.
• Facilitated projects through their normal life-cycle (SDLC / CSV / Toll Gate Process), from initiation
to closure, using sound project management disciplines.
• Provided leadership and clear instructions to project teams while effectively communicating with
management and stakeholders.
• Provided technical expertise within multiple disciplines and provided strategic direction, guidance,
and integration of products and services for local, remote, and global business units. .
• Designed, created, and implemented formal validation protocols such as Install Qualifications,
Operational Qualifications, and Performance Qualifications ( IQ/OQ/PQ).
• Improved divisional and departmental operations and customer relations by focusing on associates
strengths and the elimination inefficient and duplicate processes.
• Provided functional leadership to program staff through coaching, mentoring, and other staff
development approaches.
• Key contributor to the development strategy and implementation of systems such as Recipe
Management (MES), Warehouse Automation, Laboratory Automation, Manufacturing Automation,
and Manufacturing Execution System Interfaces (MESI). Implemented processes that adhered to
best practices in the support of the organization’s goals.
• Evaluated the performance of the teams through formal reviews, and several statistical and reporting
methods and models.
• Supported and modified legacy and current systems used within the organization.
IT APPLICATION TEAM LEAD (2005-2009)
Supervised three senior analysts, and a Data Base Administrator, in Client Server environments. Analyzed,
designed, implemented, and supported a suite of custom scientific systems and software applications.
Key Achievements:
• Contributed to developing an enterprise SDLC process. Followed the new SDLC process to modify
custom applications in support of new and existing products.
• Converted legacy manufacturing and order processing systems to SAP. Manufacturing Execution
System (MES) analysis, implementation, and support.
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• Implemented various custom Laboratory Information Systems (LIS) that integrated scales, balances,
and other instrument interfaces while supporting and modifying existing applications.
• Designed and implemented a software source control process in order to increase source code
integrity.
• Assumed all analysis, design, coding, and implementation of manufacturing applications for the
entire division, including 4 remote locations.
SENIOR SYSTEMS ANALYST (1997-2005)
Supervised three senior analysts in an AS400/PC based environment.
Key Achievements:
• Analyzed, designed, coded, implemented, and supported a custom LIS system that reduced
production errors by 40%.
• Converted legacy manufacturing and order processing systems to SAP. Manufacturing Execution
System analysis, implementation, and support.
• Implemented various 3rd party Laboratory Information Systems (LIS) that integrated scales,
balances, and other instrument interfaces while supporting and modifying existing applications.
• Integrated five separate manufacturing and financial systems to one hardware and software
platform.
• Interfaced BPCS and ASI manufacturing systems to TRACIS, a custom manufacturing, financial,
and order processing system.
• Led the conversion and inventory interface coding processes between the systems.
• Accomplished the international item codification project which standardized the UPC codes for all
BD products.
• Served as Lead Programmer in the creation of a Visual Basic system that allows automatic E-mailing
of the monthly contract renewals to the field sales force eliminating the prior labor intensive and
time consuming manual process.
• Supported all systems including Finance, Marketing, R&D, Distribution, Sales, Manufacturing,
Warehouse Management, Laboratory Automation, and Quality / Document Control.
OTHER RELEVANT EXPERIENCE
Wm. T. BURNETT & Co., Inc., BALTIMORE, MD (1993-1997)
Mid-size Manufacturing and Retail Distribution Company in an AS/400 and Client Server environment
SENIOR SYSTEMS ANALYST
• Analyzed, designed, coded and implemented a manufacturing floor data collection system which
used Visual Basic to capture shop floor data such as run speed, product weights, and shipping
information.
• Supported and modified the billing system, packing list creation, on-line table maintenance, bill of
material systems, apparel matrix systems, and numerous other on-line programs.
• Supported and modified the order entry/inventory client server system for STX Inc. (a subsidiary of
Wm. T. Burnett and a major sporting goods and apparel manufacturer).
• Implemented and supported EDI.
ALFORD PACKAGING, BALTIMORE, MD (1991-1993)
Mid-size Printing Company in an AS/400 environment
PROGRAMMER ANALYST / OPERATIONS MANAGER
• Supported and maintained the RPG based manufacturing environment for a packaging printer.
• Implemented IBM’s Entry Level Facility hardware to capture manufacturing data and record
associates time spent doing each step in the process for efficiencies and for labor reporting.
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• Performed all operational tasks including AS/400 tuning, nightly, weekly, and monthly processing.
Implemented a backup and restore process for disaster recovery.
DAUGHTERS OF CHARITY NATIONAL HEALTH SYSTEMS, BALTIMORE, MD (1984-1991)
National Non-Profit organization in the healthcare industry
IT PROGRAMMER ANALYST – IT PROJECT LEADER
• Responsible for conversion of hospital legacy mainframe applications to a mid-range environment
and support new and existing clinical, financial, and operational applications.
EDUCATION
B.S. Management Information Systems - James Madison University, Harrisonburg, VA
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