Customer Service Sales
Resume:
Maria Porcayo
Fort Myers Florida, 33905
************@*****.***
Education: Southwestern Vocational Training
• Phlebotomy Technician Graduation date April 3, 2014
• CEUs blood borne Pathogens, HIV/AIDS Comprehensive
• CRP 06/2013-06/2015
Riverdale High School
• Graduate class of 2013
Work History: Camping World of Fort Myers Oct. 25, 2013-Current
4681 Waycross Rd.
Fort Myers Florida, 33905
Service Receptionist: Welcome visitors, guest and customers as they
arrive, provide information asked for and direct them to the right
department, assist visitors, and customers to the right staff member, handle
telephone calls, and direct them to the right recipient, distribute incoming
mail and manage outgoing correspondence, hand out employee
applications, memos and notices.
Front Receptionist: Greeted, assisted and directed guest, workers,
visitors and the general public, answered all incoming calls and handle
caller’s inquiries, provided office support service so as to make sure
efficiency, responded to guest and the public inquiries, received, directed
and passed on telephone fax messages, direct the employees, guest and
general public to the right staff member, maintained the common filing
system and file all letter.
Major Achievements: Reorganized the visitor/guest check in and out procedure
by introducing check in and checkout cards.
Guess Outlet Feb.2012-Jan.2013
10801 Corkscrew Rd.
Estero Florida, 33928
Sales Associate: Responding quickly and resourcefully to customer
requests or concerns using suggestive selling techniques to increase sales,
giving information to customers about products, serving multiple
customers in a short period of time, carrying out re-merchandising,
display and price markdowns duties, accurately completing cash register
transactions, and assisting customers with choices by providing them with
information about products.
Gymboree Outlet Nov.2010-Dec.2011
10801 Corkscrew Rd.
Estero Florida, 33928
Sales Associate: Assisted customers with product selection and queries,
investigated and resolved customer complains, set up the store display,
operated cash register as and when necessary, managed shelf stocking and
pricing activities, reviewed merchandize movement, inspected
merchandize for quality and quantity.
Skills: Cash Handling, Microsoft Office, Venipuncture, Skin Puncture,
Excellent customer service, Bilingual Spanish/English, 100 Sticks etc.
Professional References:
Pam Love: Former employer 239-***-****
•
Carrie Sanchez: Phlebotomy Instructor 239-***-****
•
Carmen Jimenez: Previous employer 239-***-****
•
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