Manager Customer Service

Paul C. Pantages

**** ***** *** #* ****: 714-***-****

Los Alamitos, Ca 90720 *********@**.***

linkedin.com/in/paulpantages/

EXECUTIVE SUMMARY

• High-performing and Process driven Commodity Manager with 15+ years of

demonstrated success across multiple business functions leading winning teams in

Injection molding and tooling, Die Casting and tooling, Stampings the tooling in

operational and corporate environments worldwide.

• Exceptional Team builder with the communication & leadership skills to deliver

positive results and implement strategic / tactical solutions by establishing a practical

vision while securing key stakeholders input.

• Analytical / technical proficiency with MS Office Suite and MRP / ERP systems

including proven project management results with MS Project.

EDUCATION, CERTIFICATIONS & TRAINING

• University of Phoenix; Costa Mesa, CA

B.S. – Business Management

• Certified Supplier Auditor

PROFESSIONAL EXPERIENCE

PANTAGES MARKETING SERVICES LLC

Start up Internet business with three websites. Products include Certified Pure Therapeutic Grade

Essentials Oils, ThermaPearl hot and cold packs, and Diffusers for essential oils.

Operating Manager 2012 – Present

Duties include purchasing and inventory control, sourcing of products, vendor management /

selections, sales and marketing, customer service, web page building and maintenance, and

finance.

PENTAIR / SHURFLO COSTA MESA, CA

1990 – PRESENT

Global water, fluid, thermal management, and equipment protection.

Employees: 30,000; Net Sales: $8. 0 Billion

Commodity Manager, Costa Mesa, CA 2005 – 2012

Planned and executed the local and global sourcing of assigned commodities for the Company.

Served as key member of lean implantation, Kaizan teams responsible for improving process

quality, reducing defects through root cause analysis, and reducing manufacturing variability.

Reporting to the VP of Supply and Global Strategic Supply Manager

• Expertise in strategic and tactical aspects of commodity purchasing function

including material cost reduction, supplier negotiation, strategic procurement, quality and

delivery improvements as well as implementing and maintaining a scorecard system.

Resulting in cost saving initiatives of $1.8 million in 2007, $2.5 million in 2008 with an

annual spend of $20 million. Improving Supplier performance from 94% to 97%. Term of

2% 10 net 60. Quality from 95% to 98%. Suppliers visibility from 3 – 6 months to 9 – 12

months or more depending on lead-time.

• Planned and managed project to move 17 tools to Reynosa Mexico without

interrupting customer commitments with a cost savings of $3.1 million in 2010.

SHURFLO PUMP COMPANY

World leader in design, manufacturing and service of small diaphragm and air pumps.

Employees: 425; Net Sales $68 million

Senior Buyer Planner; Cypress, CA 2000 - 2005

Planned and executed the local and global sourcing of assigned commodities for the Company.

Served as key member of lean implantation. Sourced plating, painting, e-coating, powder coating,

Stamping, Machine parts, Injection Molding, Rubber parts. Reporting to VP of Materials.

• Negotiated costs in order to meet company spend objectives generating $3.8 a million

cost savings.

• Implemented point-of –use and consignment programs for the gas pump fast paced

production line reducing inventory by $350,000.

• Excellent ability to communicate cross functionally with experience interacting with

engineering, production, and quality.

.

MOTOR PRODUCTION GROUP DIV OF SHURFLO

Manufacture of a million motors annually for SHURflo Pump Company.

Operation Manager 1996 - 2000

• Directly managed a team of 4 individuals and 73 indirect reports.

• Implemented idea generation program soliciting suggestions for process improvements.

• Successfully reduced minute per unit per unit by 7%

• Directed operations, which included production, planning, materials management,

purchasing, and maintenance.

• Collaborated and maintained excellent relationship with all cross functional partners.

SHURFLO PUMP COMPANY, SANTA ANA, CA

Senior Buyer/Planner

Planned and executed the local and global sourcing of assigned commodities for the Company.

Served as key member of lean implantation. Sourced plating, painting, e-coating, powder coating,

Stamping, Machine parts, Injection Molding, Rubber parts. Reporting to VP of Materials.

• Successfully droved $4.3 million in cost savings.

• Implemented Kan Bans for 90% of gas pump production line.

• Increased inventory turns from 4 to 15 on gas pump production line.

AFFILIATIONS

• Member of Institute of Supplier Management

• Buena Park Elks, President, 2000 – 2001, 2010 - 2011

• Buena Park Elks, Chairman of the Board of Trustees, 2006 – 2007

• Orange Cost District Elks, Bequest and Living Trust Chairman, 2009 – 2010

• Free Mason, Shriner

• Active Duty Navy, 1977 – 1981

• Reserves Navy, 1981 – 2001

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