Sales Service
Resume:
Christine E Bourque
Madison, AL 35757
Email: *************@*****.***
Home: (256) - 837-5792
Work Experience:
PF Changs China Bistro
Bridge Rd. NW
Huntsville, AL 35810
Trainer: 2009 March – Present
I am an employee with a strong work ethic; I specialize in getting tasks done in a professional and timely
manner. I am a reliable, punctual worker, with the understanding of how to accomplish all aspects of the
job requirements. I am a quick study, a teacher and a mentor. I possess the qualities and knowledge of
working in a high volume; fast paced environment- as well as incorporating a great personality providing
hospitality. I have over eight years experience in the hospitality field. As a New Employee Trainer, Full
Service Bartender, Catering Specialist, Hostess, and Server, I explain a large menu in detail to include
how things are prepared, what they taste like, and if special customer requests are desired. I take
customer’s orders and coordinated the serving of food, prepare itemized checks and accept payments. My
dining room activities include fast and courteous service to patrons, escorting them to tables, and provide
menus.
Felix's Fish Camp (part of the Ruth Chris family)
1530 Battleship Pkwy
Spanish Fort, AL 36527
Hostess Server: 2008 January – March 2009
As a Hostess and Server, I coordinated activities of dining room personnel to provide fast and courteous
service to patrons; I scheduled dining and catering reservations and arrange parties or special services for
diners. I Greeted guests, escorted them to tables, and provides menus. I managed complaints of patrons. I
Inspected dining room serving stations for neatness and cleanliness, and requisitions table linens and
other dining room supplies for tables and serving stations. I collect payment from customers and totaled
receipts at end of shift, and verified sales and clear cash registers.
Ruth’s Chris Steak House
2058 Airport Blvd
Mobile, AL 36606
Hostess: 2007 November – January 2008
As a Hostess, I coordinated activities of dining room personnel to provide fast and courteous service to
patrons; I scheduled dining and catering reservations and arrange parties or special services for diners. I
Greeted guests, escorted them to tables, and provides menus. I managed complaints of patrons. I
Inspected dining room serving stations for neatness and cleanliness, and requisitions table linens and
other dining room supplies for tables and serving stations. I collect payment from customers and totaled
receipts at end of shift, and verified sales and clear cash registers.
Cooper T’s Restaurant
6341 Airport Blvd.
Mobile, AL 36608
Hostess: 2007 March – October
As a Hostess, I coordinated activities of dining room personnel to provide fast and courteous service to
patrons; I scheduled dining and catering reservations and arrange parties or special services for diners. I
Greeted guests, escorted them to tables, and provides menus. I managed complaints of patrons. I
Inspected dining room serving stations for neatness and cleanliness, and requisitions table linens and
other dining room supplies for tables and serving stations. I collect payment from customers and totaled
receipts at end of shift, and verified sales and clear cash registers.
Baldwin Transfer Trucking Company
1501 Telegraph Rd.
Mobile, AL 36652
Secretary, Receptionist: June – August 2002
I maintain files, Prepared letters, labels, envelopes, documents, reports, using Microsoft Office software,
Greeted visitors, answered phone calls, recorded and distributed messages appropriately, Filed, copied,
and / or delivered or mailed documents, assisted other office personnel when needed, Maintained a
positive attitude with team members, ensured that all work is carried out in a safe and efficient manner,
Banana Docks Cafe
36 Hillcrest Road
Mobile, AL.
Secretary, Hostess, Server: 2001 - 2007
As the back office Secretary I Answered phone calls, recorded and distributed messages appropriately,
Prepared letters, labels, envelopes, documents, reports and ran errands to include Cash drops at local
banks and correspondences to the Post Office. As the head Hostess, I coordinated activities of dining
room personnel to provide fast and courteous service to patrons; I scheduled dining and catering
reservations and arrange parties or special services for diners. I Greeted guests, escorted them to tables,
and provides menus. I managed complaints of patrons. I Inspected dining room serving stations for
neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and
serving stations. I collect payment from customers and totaled receipts at end of shift, and verified sales
and clear cash registers.
US Army, Ansbach Community (06/01/1999 - 06/01/1999) - Secretary
(06/01/1998 - 06/01/1998) - Secretary
Illesheim, Armed Forces Overseas Germany
Salary: $ Min Wage
Hours per week: 33
Duties: as a community Secretary I maintain files, and inventoried and organized records, was available
as necessary, ran errands (i.e. mail, bank, post office, Community Facilities etc Answered phone calls,
recorded and distributed messages appropriately, Prepared letters, labels, envelopes, documents, reports,
using Microsoft Office software, Filed, copied, and / or delivered or mailed documents, assisted other
office personnel when needed, Maintained a positive attitude with team members, ensured that all work is
carried out in a safe and efficient manner, Maintained good public relations.
University:
University of South Alabama (Sept 2000 – May 2006)
Mobile, AL
Credits Earned: 104 hours
Athens State University (2010 – Present)
Athens, AL
Working towards a Bachelor of Science in Sociology
And a Minor in Psychology
Leadership and Volunteer Work:
2011 – Present Sunday School Teacher Crosspointe Church
2000 August Service project to Czech Republic
1999 - 2000 Club Beyond Youth Leader (Young Life)
1998 August Service project to Czech Republic
1997 August Service project to Romania
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