Maintenance Software
Resume:
Antjuan Laster
Gaithersburg, MD 20877
*******.*.******.**@*****.***
To Whom It Concerns:
I am a Tier II Support Coordinator for CMMS/Maximo with more than four years of
troubleshooting and administrative experience. I currently work for Northrop Grumman in
support of the Department Of State. I have also spent time as a Materials Coordinator and
Desktop Support Technician with more than six years of experience in the maintenance field
handling the ordering and expediting of parts, and three years of Desktop Support experience,
supporting remote and desk side personnel. I have worked as a Maintenance Materials
Specialist for the Department of Defense for four years and have performed some of my
duties in the most intense environments. I am skilled and proficient in material handling,
logistics expediting and database management. I also possess the skill of
repairing/troubleshooting various desktop issues, software and hardware related. I am eager
to put my skills to work for the benefit of your company.
I am excited for the opportunity to further discuss my skills and this position. I can be
reached by phone at 202-***-****, or by e-mail at *******.*.******.**@*****.***. I have
enclosed my resume for your review. I look forward to hearing from you.
Sincerely,
Antjuan J. Laster
370 E. Diamond Ave. Apt 3011
Gaithersburg, MD 20877
*******.*.******.**@*****.***
Antjuan J. Laster
SUMMARY OF QUALIFICATIONS
I possess comprehensive knowledge in several general areas including: a proficiency
in the use of the military SAMS System (Standard Army Maintenance System),
Fluor’s database system Maximo (much like Oracle) and creating and maintaining
excel spreadsheets/databases. I am experienced in the shipping, receiving and
inventorying of various mechanical goods. Well oriented with MHE (Material
Handling Equipment) servicing, repair and operation. I am very experienced in the
processing of paperwork and database management. I am able to follow, lead and
articulate to my co-workers what tasks need to be accomplished.
EDUCATION
8/26/2013 Trident Technical College Charleston, SC
11/24/2006-02/09/2007 Basic Combat Training, US Army Training Center
Ft. Jackson, SC
02/12/2007-05/08/2007 Light Wheel Vehicle Mechanic, US Army Training Center
Ft. Jackson, SC
PROFESSIONAL EXPERIENCE
12/2013 – Present Northrop Grumman / Department Of State
Tier II Support Coordinator
Troubleshooting CMMS (Maximo)
Maximo Administration
Supporting clients through Phone, Email, and Work Order Tickets
Add/Remove client accounts from CMMS Active Directory
Supervise STAC employees
Package Scripts for CMMS Core Classified/Unclassified Deployments
Deployment Coordination
Support clients throughout the world i.e. (Paris, Moscow, U.S., Mexico, Afghanistan
etc.)
Add/ Remove client permissions
Proficient in Eclipse and Subversion
Operating location creation
Troubleshooting the Purchase Order process
Troubleshooting the Work Order process
04/2012 – 9/25/2013 South Carolina Department of Corrections Ridgeville, SC
Information Technology Specialist
Troubleshoot Windows XP/Win7 desktop/laptop issues
Troubleshoot printing issues (network related and local port)
Add/remove computers into/from Active directory
Assign user permissions to folders and network resources
Install printers via TCP/IP and local port
Install and setup network printers
Re-image/image Hard Drives for Dell Optiplex systems. The image was created by
our engineering team and handed to Desktop Support on a CD. Installs were done via
CD.
Install requested software in compliance with SCDC standards
Move various personnel desktop equipment
Troubleshoot various Office 2007 products (word, excel, outlook)
Familiar with Office 2010 products (word, excel, outlook)
Setup customer Outlook mailbox and assist in creating PST files
Reset passwords via active directory
Create user accounts locally on the machine. This was done for users that worked
remotely
Update Virus removal tools
Install various devices upon request
Swap network cards
Swap graphics cards
Swap computer memory
Proficient in the use of remote desktop software (Dameware)
Troubleshoot VPN issues (client side)
07/2011-04/2012 Fluor Sharana, Afghanistan
Maintenance Materials Specialist
Demonstrated proficiency in using Maximo logistics preventative maintenance
software which is utilized for life-cycle and maintenance management for all asset
types on a single platform. Maximo encompasses Material Requisition Forms (MRF),
Internal Purchase Requests (IPR), requesting an official transfer of material from one
site to another, parts lookup, adding and removing vehicles from density (roster),
updating and explaining deadline reports to senior officials, cannibalization
procedures, preparing proper 1577 turn in tags,DA2404 forms, drain and purge
statements, controlled substitution forms, estimated cost or repair forms(ECOD&R),
Materials Purchase Justification Forms (MPJ), Letter of Justification Forms (LOJ),and
Item Code Request Forms (ICR). Very knowledgeable in using Fedlog to research
National Stock Numbers (NSN), verifying to see if an NSN has been cancelled or
revised, and whether a NSN is active or inactive. I supported sixteen other sites with
materials and handled inquiries regarding IPR's and MRF's. I identified problems and
resolved discrepancies with parts and materials to maintain inventory and system
accuracy. I was also responsible for coordinating with various forward operating
bases to set priorities and to expedite the completion of production activities to avoid
scheduling delays. I am accustomed to working under general to limited supervision
and hostile working conditions.
12/2006-08/2009
United States Army Ft. Hood, TX
Wheel Vehicle Mechanic (63B)
Repaired and maintained Army tactical vehicles in support of Operation Enduring
Freedom. Vehicles included but are not limited to: 5 ton vehicles, 2 ton vehicles,
Light Medium Tactical Vehicles (LMTV), Mine Resistant Ambush Protected Vehicles
(MRAP). Prepared maintenance forms and records while ordering, shipping, receiving
and expediting critical parts needed to bring vehicles back to fully mission capable
status. I was a dedicated logistics coordinator responsible for ordering, inventorying
and the return of vehicle parts from various companies located in Iraq. I was tasked
with security patrol within the Iraq region at various entrance control checkpoints
points.
09/2009-02/2011
United States Army Information
Technology Specialist (25B )
Troubleshoot hardware and software related issues
Installed various approved software
Troubleshoot MS outlook products
Troubleshoot printer issues
Install printers
Setup new desktop equipment for various Military officers
Troubleshoot scanner issues
Re-image hard drives
Diagnose hard drives
Assist in creating customer PST file. Also importing customer PST file from an
external source
Proficient in the use of remote assistance software
Clearance level
Active Secret
REFERENCES
Available upon request.
AWARDS RECEIVED
Army Commendation Medal
National Defense Service Medal
Iraq Campaign Medal with Campaign Star
Overseas Service Ribbon
Driver and Mechanic Badge with Mechanic clasp
Achievements- Received Driver and Mechanic Badge with Mechanic Clasp
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