Customer Service Supply Chain

CLARENCE R. BELL

**** ****** ****** ***. * Greensboro, NC 27405 919-***-**** ******@******.****.***

OBJECTIVE

To obtain a full time position in manufacturing or business to apply basic engineering principles for technical positions that support

industrial processes, operations and production management, quality control, and systems integration.

EDUCATION / TRAINING

North Carolina Agricultural and Technical State University Greensboro, NC

M.S., Technology Management, May 2014 GPA: 3.79

(Concentration: Applied Engineering Technology / Manufacturing Systems)

B.A., Liberal Studies (Business), May 2011 GPA: 2.91

Waste Management Institute of North Carolina A&T State University Greensboro, NC

Advanced Interdisciplinary Waste Management Certificate, May 2014

40 Hour OSHA Hazmat Training Certificate, May 2014

Boeing Six Sigma Workshop Greensboro, NC

Six Sigma Green Belt Certificate, November 2013

John Deere Lean Academy Fuquay-Varina, NC

Lean Manufacturing Certificate of 40 Hours Completion, January 2013

GRADUATE RELATED COURSES

Enterprise Resource Planning Systems Statistics and Probability in Industrial Technology Industrial Materials Process

Supply Chain Management Systems Six Sigma Applied to Technology Management Manufacturing Processes

Management Information Systems Numerically Controlled Machine Technology Parametric Modeling

Managing Total Quality Systems Statistical Process and Quality Control Industrial Economics

Manufacturing Operations Model Introduction to PLC’s and Robotics Industrial Logistics

TECHNICAL SKILLS

SAP R/3 Enterprise, Lean Manufacturing, CAD SolidWorks, CNC Haas Machine, Microsoft Office

INTERNSHIP EXPERIENCE

Albaad USA Inc. Reidsville, NC

Customer Service Operations / Production Process Intern May 2013-August 2013

• Managed over 100 orders and customer accounts using SAP R/3 Enterprise software.

• Reviewed, updated, and troubleshoot account information, inventory level shortages, costs, and purchase orders.

• Coordinated and expedited the flow of materials and work between sales, logistics and production.

• Attended kaizen meetings to examine production line processes to improve efficiency and eliminate waste.

RESEARCH EXPERIENCE

North Carolina Agricultural and Technical State University Greensboro, NC

Research Assistant (Department of Applied Engineering Technology) September 2013-present

Research Assistant (Department of Natural Resources & Environmental Design) September 2012-August 2013

• Research supply chain risk management to identify disruptions, risk, and finance failure points within the supply chain.

• Identify needs, challenges and priorities for research and development related to nanomanufacturing.

• Conducted cost, material, and efficiency studies for biofuels production plants and operations.

• Analyze reports and other scientific literature while carrying out design program research.

WORK HISTORY

Sales Floor Team Trainer Target Greensboro, NC August 2011-September 2013

ORGANIZATIONS & ACTIVITIES

Association of Technology, Management, and Applied Engineering (ATMAE), Society of Manufacturing Engineers (SME),

Society of Plastic Engineers (SPE), American Society of Safety Engineers (ASSE), American Society for Quality (ASQ), Epsilon

Pi Tau International Technology Honor Society (ΕΠΤ), Greensboro Area Math and Science Education Center Volunteer

Contact this candidate