Customer Service Administrative Assistant
Resume:
Josette Johnson
Decatur, GA 30032
**********@*****.***
SKILLS
* Excellent Customer Service skills
* Excellent communication skills
* Proficient with Microsoft Word, Excel, QuickBooks, PowerPoint, Internet, and Windows Operating systems
* Works well in a team setting as well as independently
WORK EXPERIENCE
One Source Affiliates – Atlanta, GA February 2010 – March 2014
Office Assistant
* Administrative tasks such as filing, scanning, copying, answering phones, sending and receiving office mail
* Managed Work orders and followed up with vendors on repairs
* Received, verified and logged all rental payments
* Followed up with tenants regarding needed repairs
* Produced estimates and invoices for maintenance teams and followed up enduring completion of work required
* Scheduled and assisted in the performance of property inspections with tenants
* Entered all receipts into Build Down system daily
Aramark Corporation – Philadelphia, PA August 1988 – September 2008
Executive Administrative Assistant
* Composed and assisted in the composition of correspondence and scheduling
Collected data and prepared special reports as required.
* Maintained and updated files and records and prepared daily, weekly, monthly reports in support of the entire team.
* Performed specialized duties/tasks, which was unique to the needs of the office in support of sales, marketing, e-commerce, social media, content, revenue management and centralized channel management
* Performed variety of routine and non-routine clerical/accounting functions in accordance with standard procedures related to general accounting, accounts payable and payroll.
* Audited various data entry transactions to ensure service quality.
* Prepared and researched bills, claims and vouchers for payment or review
* Managed and over seen a office team.
Cigna Insurance Company – Philadelphia, PA December 1985 – February 1987
Annuity Claims Clerk
* Prepared and reviewed insurance-claim forms and related documents for completeness.
* Provided instructions on how to proceed with claims or providing referrals to auto repair facilities or local contractors.
* Reviewed insurance policy to determine coverage.
* Transmitted claims for payment or further investigation.
EDUCATION
PTC Career Institute of Philadelphia
Certification in Computer Programming and Operations
Community College of Philadelphia
A.S. Business Management
Bartrum High School
Diploma
AWARDS
100% Attendance
Academic Achievement Award
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