Sales Customer Service

Location:

Posted:

April 06, 2014

*************@*****.***

Tawnya Lea Patton

Objective

To secure a long term challenging position with a progressive company that offers room to

grow.

Experience

2009 2013 Elco Incorporated Richmond, VA

Marketing Manager

1. Set and confirmed appointments for sales representatives.

2. Created scripts for sales pitch.

3. Maintained multiple phone line system, filing system, logged all sales and processed credit card transactions.

2007 2009 Circuit City Richmond, VA

Customer Service Representative

4. Researched for the source of the problem for television repairs.

5. Set appointments for repair technicians.

6. Entered television repair part orders and advised customers on warranty information.

2001 2007 Creative Energy Corporation Richmond, VA

Marketing Manager

7. Managed telemarketing operations including screening, training, and new hire procedures.

8. Set, confirmed, and dispatched leads to five sales representatives.

9. Maintained multiple phone line system and relayed all sales messages.

2000 2001 Master Distributors Richmond, VA

Telemarketer

10. Set and confirmed sales leads.

11. Top performer of a group of twelve.

12. Mapped out directions for all sales representatives.

Education

Varina High School Richmond, VA

13. Basic studies

14.

References

Kiley Johnson 804-***-****