Customer Service Manager
Resume:
BRENNA WHEELER
*******.*.******@*****.***
EDUCATION:
High School Diploma from Eagle River High School
Current student at Brigham Young University studying Physical Education
JOB EXPERIENCE:
Provo Missionary Training Center Cafeteria
Address:
2005 N 900 E
Provo, UT 84604
US
Phone:801-***-****
Position: Crew Member
Hours/Week: 15-20
Dates: September 2013 - April 2014
Supervisor: Trina Belliston, MTC Cafeteria Secretary
Reason For Leaving: I am moving to Florida for the summer.
May we contact this employer? Yes
Duties Summary:
- Greet missionaries - Prepare food - Serve food to missionaries - Assist missionaries with dietary needs - Custodian duties (i.e. laundry, taking out trash, cleaning drains, mopping, cleaning dish room machinery etc.) - Working together with several other crew members to complete serving/cleaning duties in an efficient manner
Firehouse Subs
Address:
6869 N 9th Ave
Pensacola, FL 32504
US
Phone:850-***-****
Position: Crew Member
Hours/Week: 30
Dates: May 2013 - August 2013
Supervisor: Rose, General Manager
Reason For Leaving: I moved back to Utah to continue my college education.
May we contact this employer? Yes
Duties Summary
- Operating cash register and credit card machinery - Greeting customers as they walk in - Delivering proper amounts of change - Taking orders and serving food to tables - Busing tables - Custodian duties (i.e. cleaning dishes, taking out trash, cleaning bathrooms, etc.) - Operating the slicer - Lifting boxes up to 50 lbs.
Craft Supplies USA
Address:
1287 E 1120 S
Provo, UT 84606
US
Phone: 801-***-****
Website: http://www.woodturnerscatalog.com/
Position: Customer Service Representative
Hours/Week: 40
Dates:February 2013 - May 2013
Supervisor: Danny Lange, Customer Service Manager
Reason For Leaving: I moved to Florida.
May we contact this employer? Yes
Duties Summary
- Answering phones - Greeting and assisting customers in the show room - Data input - Placing orders - Reporting complaints/Product defects - Processing mail orders - Use of Excel spreadsheets, email services, and computer inventory systems - Operating a cash register, credit card equipment, 10-key by sight, and fax machine
Cold Stone Creamery (Chugach Creamery Inc.)
Address:
11432 Business Boulevard # 88
Eagle River, AK 99577
US
Phone: 907-***-****
Position: Shift Manager
Hours/Week: 20
Employees Supervised: 3
Dates: April 2012 - August 2012
Supervisor: Dawn Mishler, Store Manager
Reason For Leaving: I moved to Utah to start college.
May we contact this employer? Yes
Duties Summary
I worked at Cold Stone over the summer and was promoted after two weeks to be a shift manager. My responsibilities included: - Answering phones - Making cakes - Counting the money in the till each night - Locking up the safe and store after closing - Supervising fellow employees during shifts - Training new employees - Making sure everything gets cleaned and re-stocked at night - Operating a cash register, credit card equipment, 10-key by sight, and fax machine - Taking orders from customers and fulfilling those orders
APPLICABLE SKILLS AND EXPERIENCE
I am a certified lifeguard through the American Red Cross (I uploaded my certifications as an attachment to this resume.)
I am a very experienced swimmer. I have participated in competitive swimming since 2006 and I was the captain of the varsity swim team in high school.
INTERESTS:
I enjoy hiking, biking, scuba diving, skiing, and swimming. I am a very active person.
VOLUNTEER WORK:
I volunteered as a ski coach for Eagle River Junior Nordic from November 2010- May 2012. My responsibilities included:
- Encouraging the children to keep trying when they got discouraged Teaching the children various cross country skiing techniques - Taking a head count at the beginning and end of each practice - Ensuring the children were returned safely to their parents - Watching out for signs of hypothermia and frostbite
REFERENCES:
Liz Turner
Ski Team Coach
Phone: 907-***-****
Julie Blackley
Phone: 907-***-****
Lanita Copeland
Phone: 760-***-****
Karen Hopkin
Phone: 907-***-****
Contact this candidate