Manager Customer Service

Michael Ervolino

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**********@*****.***

Experience

CEO at Drastic Elements

November 2011 - Present (2 years 6 months)

www.drasticelements.com

Graphic Artist at MJE Designs

January 2006 - Present (8 years 4 months)

Present ideas and concepts to clients.

Designs and develops marketing collateral including, CD’s, DVD’s, flyers, T-shirts and business cards.

Graphic Designer at Positive Promotions

January 2003 - Present (11 years 4 months)

Recognized for designing entire Incentive Program catalogue.

Sought out by CEO to create specialized designs.

Provides incentives for clients to refer new businesses added several new clients.

Design templates in-house, resulting in company savings and increased profitability.

Given increasing responsibilities based on performance throughout career.; Specializes in promotional items

for schools and educational aids for mid to large size companies.; Designs logos for catalogues to be

purchased by schools, hospitals and major non-profits.

Provides layout and support in design of catalogs.

Works in conjunction with Creative Director to formulate ideas for campaign.

Designs CD’s for major events.

Assists senior designers in stripping and sizing.

Graphic Designer at Positive Promotions

2004 - 2012 (8 years)

4 recommendations available upon request

Production Artist at Positive Promotions

2003 - 2012 (9 years)

Performs production and pre-press process of all artwork.

Adjusts colors and shadowing imperfections.

Scan, touch-up photos, resize and have files ready for production.

Provides artwork to silk screeners for printing.; Presented seminar to Sales Representatives on appropriate

size and format of artwork.

Worked with customers to recreate logos.

Department Manager at Target

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January 2000 - January 2003 (3 years 1 month)

Promoted from entry level to Manager of Food and Stationary departments.

Recognized for profitability being in top 25% of all departments.

Hired, managed, and trained staff of 8.

Assistant Store Manager at Cedarhurst Paper

January 1993 - January 2000 (7 years 1 month)

Skills & Expertise

Illustrator

Photoshop

Typography

Graphic Design

Logo Design

Adobe Creative Suite

Creative Direction

QuarkXPress

Corporate Identity

Layout

Brochures

InDesign

Mac

Catalogs

Packaging

Corporate Branding

Web Design

Art Direction

Graphics

Direct Mail

Business Cards

Flyers

Pre-press

Brand Development

Education

Katherine Gibbs

Associate Degree, Graphic Design

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Michael Ervolino

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**********@*****.***

4 people have recommended Michael

"Michael is a dedicated, hard working and extremely talented graphic artist who would make a great addition

to any team. Throughout Michael's employment with Positive Promotions, I had the pleasure of working with

him directly on various marketing and creative projects. He is the utmost professional who goes above and

beyond the call of duty. In addition, several of his designs and logos generated tens of thousands of dollars in

revenue for the company. I would highly recommend Michael for any position. His professionalism,

dedication and work ethic is truly admirable."

Deborah Gaspar, Vice President Marketing, Positive Promotions, managed Michael indirectly at Positive

Promotions

"Michael is a hard working graphic artist. His tireless efforts always bouyed those around him to work against

fierce deadlines and turn out great finished pieces. His catalog work along with his superior designer intuition

make him a real find for those who are looking for a bright, energetic team player on their creative staff. I

highly recommend Michael's motivated personality and design expertise to all who are lucky enough to meet

him."

Mary Foley, Senior Marketing Exec, Positive Promotions~Long Island, NY, managed Michael indirectly

at Positive Promotions

"I worked with Michael on job aids for the Customer Service staff to use as a reference. His work was timely,

accurate, and a great asset to staff members. These job aids assisted the employee and the therefore the

customer. I was very pleased with the quality of Michael's work, the design and artwork was very

professional. Michael is easy to work with and his goal is to please his customer."

JoAnn Bedell, Employee Development Manager, Positive Promotions, worked with Michael at Positive

Promotions

"Michael is a very detail oriented and creative individual. It was always a pleasure to work with Michael on

projects for my sales team. Michael was always there when I needed him on rush projects. Michael has a

strong work ethic on working hard being punctual and putting your heart into everything you do. Micheal is

an asset to any company he goes to."

George Valukis, Sales Support Manager, Positive Promotions, worked with Michael at Positive

Promotions

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Contact Michael on LinkedIn

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