Profile
A Senior Receptionist with a distinguished career working for extended periods inside large, highly
successful companies. Possesses excellent organization skills, is mature, presentable and able to quickly
gain confidence and respect. A conscientious, dedicated and reliable employee who can effortlessly
communicate using adept written, oral and presentation skills.
Computer literate with an ability to adapt to evolving technology, flexible with an open approach to changes
within the office environment.
Key Skills
Computer literate
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An articulate, well presented ambassador for any company
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Able to multitask with a high level of attention to detail
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Touch Typist: 40 45 wpm
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Career History
Dec 2013- present – Reception/Admin (Temp)
Kent County Council 5 East Street, Tonbridge, Kent
Social Services Dept.
• Meet and greet service to members of the public
• Answer phone calls/queries
• Book meeting rooms on outlook
• Handle incoming and outgoing post
• General admin duties
Select Agency – Tunbridge Wells, Kent
April 2013-Dec 2013
Various Temp Receptionist Positions
2000 – April 2013 Conference Coordinator
Eurest Sutcliffe, American Express, 76 Belgrave House, Victoria, London
Working for a large, diverse company with branches all over the world, a subsidiary of Compass Group
Ireland and UK. Providing catering and facility services for their customers.
I coordinated the conference Centre at American Express, reporting to the line manager my role included;
● Allocation of rooms and services required.
● Arrangement of refreshments and to over seeing of the stock take that it was all in order and
done on time.
● Responsible for ordering all the cutlery and crockery and making sure we had enough at all
times.
● Reception duties – photo coping for customers, printing documents and checking flight details for
return journeys, printing boarding passes.
● There were four members of staff under me, my duties were to resolve disputes sort holiday.
October 1983 December 1999 Telephonist / Telex Operator
American Express, 6 Haymarket, London, SW1Y 4BS
● I gained experience and knowledge of various switchboard modules.
● I was involved in the programming and installation of communication systems.
● Taking customers queries and put them to the correct department.
● Sending telexes to airlines and telexing customers.
Education
Catford County Girls School, London
● GCEs English, Religious Education, Art
● NVQ Customer service level 2
Interests
Swimming
I am an avid Reader
Knitting and Sewing
References:-
Mr.Donal McIlwaine
Area Line Manager Employer / Line Manager Belgrave House76
Buckingham Palace Road
Victoria
LondonUnited Kingdom SW1W 9AX
*****.*.*********@****.***
Personal / Character Reference
MissSoniaSparkes
ReceptionistPersonal / Character Reference
2 Lynford French House
Thrush Street
London SE17 3AQ
TELEPHONE 020****-****
MOBILE 078********
************@**********.***