Nirmala B.M
No **,Main road, Buddha Joythi Layout
Nagasandra post Chikkbidrakallu
Bangalore-560073
Email : *****.**@*****.***
Mobile : 809-***-****
O b j e c t i v e
Intend to build a career with leading corporate of good environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative environment and effectively contribute towards the goal of the Organization.
E d u c a t i o n
● S.S.L.C : From SMT.KAMALA BAI GIRLS HIGH SCHOOL
● Diploma in Computer Science: From ADARSHA POLYTECHNIC
K e y S k i l l s
● Windows XP, Microsoft Office(Word,Excel,Access,Power Point)
● C, C++, Oracle, Visual Basic6.0, Core Java
.
E x p e r i e n c e
1. Presently working as Front office Executive Cum Admin in Safran Engineering Services India Pvt
Ltd From Mar 2013
Roles & Responsibility:
● Respond to inquiries and escalating queries to respective departments/employee in
an effective manner.
● Maintain the appearance and cleanliness of the waiting room/Conference rooms and reception area.
● Dispatching and Receiving couriers, maintaining register as well as softcopy and processing bills.
● Maintaining Sub – Contractor Register and issuing Badges.
● Ordering and maintain stock reports of Stationery items, Housekeeping materials and processing bills.
● Coordinating with Travel Desk for domestic/International travel ticket bookings and processing bills
● Coordinating for accommodation with vendor booking room based on their fight tickets or requirements and processing bills.
● Preparing Gate pass for Returnable and Non returnable items/materials and getting authorized signature.
● Arranging international sim cards for Manager’s and processing bills.
● Coordinating with Vendor for printing visiting cards and ID Cards for employee’s.
● Processing bills of air tickets and accommodations.
● Sending and receiving mails.
● Issuance of Cheque..
2. Working as Receptionist in Toyota Financial Services (Client) from the company ISS Facility
Services From Jan 2012 - June 2012.
Roles & Responsibility :
● Respond to inquiries and escalating queries to respective departments in
an effective manner
● Maintain the appearance and cleanliness of the waiting room and reception area.
● Office Administration like Inventory of Stationery, vendor management and
Filing Office Documents
● Dispatching and Receiving couriers, maintaining register as well as softcopy
● Processing bills of stationery, newspaper, milk, courier.
● Preparation of Attendance Reports of Regular employees & contracts employees.
● Co-coordinating with Travel Desk for domestic and international travel and booking tickets.
● Sending and receiving mails.
3. Worked In Dr.Lalpathlabs as Clerical Staff from 2010 Sep – 2011 Dec
Roles & Responsibility
● Maintaining all patients’ reports and passing to doctors.
● Collecting samples from Labs and sending to our lab for testing.
● Sending soft copy reports to doctor’s email id .
● Reporting all the work to our lab by end of the day.
4. Worked In Mphasis an EDS Company as Customer Care Representative Inbound Process
From 2009 Mar - 2010 June.
Roles & Responsibility:
● Receiving calls and providing appropriate information to customers.
● Processing request and complaint for customers.
● Wrapping up the conversation in software.
S t r e n g t h s
● Maintain Good Relationship with all colleagues and able to work in a team.
● Ability to Deal With the People Diplomatically.
● Hardworking and eagerness to work under any condition.
I n t e r e s t s
● Listening Music, Reading Books, Chatting with friends.
P e r s o n a l D e t a i l s
Father’s Name : ChinnaMari S
Date of Birth : 28/02/1989
Sex : Female
Nationality : Indian
Religion : Hindu
Languages Known : English, Kannada, Telugu and Tamil.
D e c l a r a t i o n
I am confident of my ability Work in a team. I hereby declare that the information furnished above is true to the best of my Knowledge.
Date:
Place: Bangalore (NIRMALA.B.M)