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Customer Service Technician

Location:
Coos Bay, OR
Posted:
April 04, 2014

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Resume:

Logan Newman

***** * **** ****

Coos Bay, OR ****0

***********@*******.***

541-***-****

Objective: To obtain a challenging and rewarding position as a clinical staff

p harmacist

Summa ry: L icensed Oregon/Washington/Maine/Arizona pharmacist.

G raduated from Massachusetts College of Pharmacy, Boston campus in 2009,

and worked as a staff pharmacist at Rite Aid for approximately one and a half

years. Started out in Brunswick, Maine and moved to a much busier store

w ith more demand for immunizations in Lisbon Falls, Maine. Also covered a

lot of stores throughout Maine when coverage was needed. After that,

worked as a clinical pharmacist generalist at Eastern Maine Medical Center,

a comprehensive 411-bed teaching hospital for almost four years. Worked

both as a central and decentralized pharmacist, with duties including order

p rocessing and review, pharmacokinetic dosing of antibiotics, with all

vancomycin mandated to be pharmacy to dose per hospital policy, oral and

parenteral anticoagulation dosing and monitoring, collaboration with

p rovider staff to optimize medication therapy, nursing staff support and

education, technician supervision and precepting of students. Also provided

p harmacist coverage for critical access hospitals within our hospital system.

E xtensive t raining and experience in the preparation of IV medication in a

797 compliant facility. Knowledge of IV drug compatibilities, stabilities, and

s terile preparation. Trained in chemotherapy preparation. Able to operate

Pyxis 3500 system including filling, dispensing, maintenance and

t roubleshooting. Experience with Talyst dispensing system. Well acclimated

to busy pharmacy environment and able to multi task.

E xperience:

Bay Area Hospital, Coos Bay, Or

P ha rmacist-2/2014-P resent

Receive and review CPOE orders

TPN dosing/monitoring

Warfarin outpatient clinic

Outpatient chemo infusion staffing

Participate in antibiotic stewardship program

P harmacokinetically dose and monitor drugs such as vancomycin, phenytoin,

and gentamicin

Answer drug information questions for nurses, prescribers, inpatients,

outpatients and their families

Support nursing and direct care staff with all aspects of medication

administration and optimization

Technician supervision/leadership

Maintain inventory and work in compliance with state and federal laws

Eastern Maine Medical Center, Bangor, Me.

P ha rmacist-11/2010-2/2014

Work approximately 75% of time as a decentralized pharmacist on rotating

w ings of hospital including respiratory, cardiac, and medical/surgical

Remainder of time spent in the central pharmacy or covering other facili ties

i ncluded in the EMH system; mostly critical access hospitals throughout

M aine, some with outpatient clinics

Receive and review CPOE orders for Eastern Maine Medical Center

Receive and review/enter orders remotely for 8 additional hospitals that are

part of EMH healthcare system

IV to PO conversion where appropriate

Participate in antibiotic stewardship program

Vaccination screening/administration to staff

Pharmacokinetically dose and monitor drugs such as vancomycin, phenytoin,

and gentamicin

Answer drug information questions for nurses, prescribers, inpatients,

outpatients and their families

Support nursing and direct care staff with all aspects of medication

administration and optimization

Participate in reaching National Patient Safety Goals as set out by TJC, in

a reas such as anticoagulant therapy by doing the following:

• Dose inpatient warfarin and monitor I NR, TSH, LFT's

• E ducate prescribers about new oral anticoagulant options

• Monitor platelets and PTT while a patient is on heparin therapy

• E ducate prescribers on available t reatment options for patients with

H IT

• Monitor patients being t reated for H IT, specifically monitoring our

formulary drugs argatroban and bivalrudin

Participate in pharmacist directed anemia management/ESA dosing for

outpatients

Outpatient consults for patients scheduled for bariat ric surgery. A

medication list is obtained and then formal recommendations are made to out

bariat ric surgical team about how to optimize medication post-operatively.

Use Health Info Net to confi rm medication reconciliation details

Peri-operative management of medications

Pediatric IV and PO compounding

Participate in pharmacist directed clinical studies

Participate in pharmacist directed cost-savings ini tiatives

Offer recommendations to physicians seeking alternatives to drugs that are

temporarily and/or permanently unavailable

Mentor students/residents

Manage technicians

Comprehensive Pha rmacy Services

Per D iem pha rmacist 6/2011-present

Travel throughout Maine to various critical access hospitals

S taff outpatient chemotherapy infusion center at select facilities: Selection

and knowledge of pre-medications, post-chemo infusions, anemia

management, lab monitoring, and administration guidelines

Enter physicians orders into mostly CPSI systems

Review each order for appropriateness based on patient diagnosis, age,

weight, renal and hepatic function

Communicate medication recommendations to prescribers

Make evidence based recommendations to nursing staff regarding the

administration of IV, PO, and feeding tube medications

Patient education about home medications in select facilities

Compounding IV medications, including some chemotherapy

Rite Aid Pha rmacy, Lisbon Falls, Maine

P ha rmacist-09/2009-11/2010.

P rospective as well as retrospective review of client profiles for

appropriateness of drug, dose, and therapy duration; as well as drug-drug

i nteractions and therapy duplications

Medical reconciliation with every new prescription

Accurate and t imely verification of prescriptions

Clarification of orders with physicians and other prescribers

Immunizations for approved vaccines including in fluenza, zostavax, and

p neumococcal

Guest consultation and medication teaching

Recommendations for over-the-counter products for guests

Prescription t ransfers

M aintenance of inventory, including monthly inventory of all controlled drugs

CI I ordering and maintenance

Resolving customer concerns and providing customer service

Technician supervision

M t. Aubu rn Hospital, Cambridge, Massachusetts

Pha rmacy technician/inte rn-2005-2008

Fill bulk medication orders.

Fill Pyxis machines on nursing units.

Handle physician/RN inqui ries.

Sterile preparation of IV medications.

Maintenance of Talyst machine.

Rite Aid Pha rmacy, Machias, Maine

Pha rmacy technician/inte rn, - 2004-2005

Filled customer prescription orders.

M aintainence of inventory.

Maintenance of ScripPro.

?

Education

M assachusetts College of Pharmacy and Health Sciences. PharmD.

I mmunization certification.

6th year clinical rotations:

Harold Alfond Cancer Center, Augusta, Me. with Patrick Boyle, PharmD,

BCOP

Riverview Psychiatric Center Augusta, Me with Adam Decatur PharmD,

B CPP

Maine General Medical Center for internal medicine and elective rotation

VA Togus, Augusta, Me Coumadin clinic with Melissa Bourque, PharmD

Independent retail pharmacy in Lewistion, Me with Lana Dvorkin, PharmD

References

Available upon request.



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