Profile
Motivated, personable professional with college degree and a successful 16+-
year track record of employment in the Human Service field. Talent for
quickly mastering new tasks and skills. Diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to handling
sensitive, confidential records. Demonstrated history of producing
accurate, timely reports meeting stringent guidelines in the MH/MR system.
Flexible and versatile - able to work well under pressure. Poised and
competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-
building skills.
Skills Summary
Management Computer Savvy Pennsylvania State
General Direct Care Scheduling Certified Medication
Skills Competent use & Administration Trainer
Administrative Knowledge of 6400 First Aid & CPR
Experience Including: State Regulations certified
interviewing, hiring, Report Preparation Fire Safety Trainer
evaluating, training, Written OSHA & HIPPA Trained
payroll, managing & Correspondence Safe Physical Management
setting budgets Certified
Professional Experience
Communication: Reports/Presentations/TECHNOLOGY
o Prepare reports including ISP's Quarterly Reports & Assessments,
ensuring full compliance with agency & state requirements and tight
deadlines.
o Communicate medical information and concepts to co-workers and
supervisors to facilitate understanding & ensure proper care for the
individuals in my care.
o Rapidly learn and master varied computer programs; and other skills as
necessary.
DETAIL MASTERY & Organization
o Manage all aspects of day-to-day operations as a residential program
manager.
o Goal planning and documentation.
o Assist with scheduling for residential group homes including
emergency coverage.
o Finances: maintained and managed the house account as well as
various client accounts.
o Supervision of all direct care staff at the residential group
home I supervised.
o Compliance with all healthcare facility and 6400 state
requirements.
Employment History
ROCKET LEARNING - York, Pa
(SEASONAL) PT After School Tutor, November 2012 to May 2013
New Story - Harrisburg, Pa
Crisis Intervention Specialist, October 2011 to Current
Community Interactions - Lebanon, Pa
CSA, October 2011 to June 2012
Keystone Residence. - Harrisburg, Pa
Associate Service Director, August 1996 to November 2009
YORK cITY pARKS & rECREATION - York, Pa
Youth Center Director, Playground Director, 1990 to 1995
Education
York College of Pennsylvania - York, PA
Bachelor of Science in Behavioral Science (1992 to 1996)
William Penn Senior High School - York, PA
High School Diploma (1989 to 1992)
** References furnished upon request