Sales Customer Service

William Smith

Fort Walton Beach, FL *****

*******@*****.*** - 850-***-**** 850-***-****

WORK EXPERIENCE

Mobile Manager

Safgard Safety Shoes - New Castle, DE - 2010 to 2013

Managed allects of daily operations including retail store Managed a fleet of 15 trucks and mobile

salesman

Hired trained with ongoing professional development of employees. maintained employee DOT and training

records

Built and maintained client/community Relations and networking

Route sales representative

Frito-Lay - Walton, FL - 2005 to 2010

Trained and mentored new hires

Executed Company sponsored promotional programs

Progressively increased current customer sales volume

Facilitated sales, delivered, maintained stock levels, and merchandise

Branch Manager

DHL Express - Fort Walton Beach, FL - 1990 to 2005

Managed all aspects of daily operations

Facilitated direct supervision of management, dispatchers, swing drivers, office staff, warehouse, route

couriers and line haul drivers.

Responsible for hiring, training and ongoing professional development of employees.

Along with maintaining employee training records, according to DOT, FAA, TSA and company guidelines

Managed sizable budgets containing costs and implementing cost saving measures.

Responsible for company expenses including company credit and fleet fuel cards

Responsible for company security

Responsible for scheduled maintenance of fleet vehicles and company property.

Track record in a highly accountable environment, including quality assurance, detailed reporting and record

keeping and consistent attainment of financial goals

EDUCATION

hazard material handling certification trainer in hazard material handling inspector and

trainer

Airborne Express - Wilmington, OH

2000 to 2000

BA in business

University of West Florida - Pensacola, FL

1986 to 1988

AA in Computer Science

Pierce College - Wood hills Ca

1984 to 1986

diploma in general studies

William Howard Taft High - Woodland Hills, CA

1980 to 1984

ADDITIONAL INFORMATION

Years of Sales, business Managment and logistics experience

Solid analytical and communication skills and strong computer proficiency

9 years winning branch over all performance and customer service award Airborne Express

Three time triple crown winner sales and performance award Frito Lay

Route Salesman of the year 2005-2008

awarded 5 year attendance award Frito Lay

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