Inside & Outside Sales/Management

Tobby Steele

Inside & Outside Sales/Management

Churubusco, IN

***********@*****.*** - 260-***-****

Seeking a position as a manager or administrator, with a focus on public relations, marketing, and sales growth

in today's economy for tomorrow's future.

WORK EXPERIENCE

Sales/Design Consultant

Bath Fitter - Fort Wayne, IN - April 2013 to January 2014

As sales/design consultant my duties included running preset appointments on a daily basis. Meeting prospects

in their home addressing concerns about current their bath, this included a full bath inspection, presenting/

demoing Bath Fitters premier system and accessories, designing and building their dream bath.

General Manager/Operating Partner

at&t Authorized Retailer - Columbia City, IN - 2012 to December 2012

As the GM my duties included maintaining 4 retail locations. I did the purchasing of accessories, mobile

handsets, marketing, advertising and branding. It was my responsibility to stay up to date with all new

equipment, features, rate plans and any industry changes then relay all information to our sales team via

email, weekly conference calls or sales meetings. I was in charge of accounts payable and receivables. I

wrote all employee commission plans and adjusted accordingly to the carriers adjustments of our commission

schedules. I also built, implemented and maintained our POS system which was RQ4. I was in charge of all

the hiring, promotions and terminations of employment. I built and maintained our network system, domain

and serviced all of our computers.

Being an Exclusive Partner of at&t sales was our main goal with a very strong focus in delivering a great retail

experience and providing exceptional customer service that was second to none. I worked alongside everyone

of our team members not only as the GM but as a sale rep from the meet and greet to the close, shaking their

hand, thanking them for their business and walking them to the door.

Sales Rep, Home Improvements

Midwest Home Design - Fort Wayne, IN - August 2008 to February 2009

I started as canvassing manager for this company. It was my duty to drive a crew around to go door to door

to gain sales for the sales reps. That is how a majority of the preset appointments were set then confirmed.

Since never being in the market of canvassing I was curious of how it works. I decided to not only manage

the canvassing team but to also canvass. In doing so I believe it advanced my growth in sales in many areas

including one of the most important, overcoming objections.

I then moved into sales a very short time later. I had preset scheduled appointments that I went to on a daily

basis. This was an in home sales/demo on windows, doors and/or siding. I would have to measure and evaluate

their current windows, doors and/or siding and show them how making the purchase of our products would

save them money in the long run by reducing their heating and cooling cost due to the efficiency ratings of

the products I offered.

Sales Representative

Fort Wayne Nissan - Fort Wayne, IN - January 2008 to August 2008

Fort Wayne Nissan

Fort Wayne, IN

As a Nissan certified sales rep in new cars I had to be certified in every current model and trim package

including, what trim option determines what features are included, engine specs, safety & crash ratings,

fuel EPA and optional upgrades. Negotiation and overcoming objections in finalizing the price and terms

of financing. Delivery of the vehicle and making sure each customer knows how to utilize all functions and

features. Setting up hands free feature, blue tooth and scheduling their first service appointment.

Branch Manager/Senior Loan Officer

Branch Manager

First Option Financial - Fort Wayne, IN - January 2006 to December 2007

I directed a team of 6 loan officers in originating loans for clients. Some programs we offered were Purchases,

Refinances, Equity Lines, New Construction, HUD, Investment Properties, FHA, and USDA. As a senior

loan officer my responsibilities included brokering loans and working directly with each lender, title company,

appraisers, investors and clients to fulfill their needs to ensure each unique loan was originated with the

customers best interest in mind from the meet and greet to the scheduling and closing of the loan.

As a branch manager my responsibilities included finding new lenders with unique lending programs to fulfill

our client's needs and assisting each loan officer with questions that may arise. I was in charge of all accounts

payable and receivables, payroll, marketing, record keeping and safe guarding client information.

EDUCATION

High School Diploma

Columbia City High School

ADDITIONAL INFORMATION

Related Skills

2007

My wife and I bought Sun Quest Tanning located in Churubusco, IN. This small town tanning salon had been

in business for 8 years and had five 20 minute base beds. Then shortly after taking over the salon we added

a computer system to track our customer data base and our sales. We also introduced a tri-level lotion line

which includes a low-end, medium and a high-end to give our customers more of a selection.

2008

After seeing a steady increase in cliental we decided to expand and plan a remodel. We built an additional 1500

sq feet and added one 12 minute mega bed, two 12 minute super beds and a UV free mystic spray booth. We

changed the whole décor including floors, lighting, colors, furniture and a wireless t-max timer system. After

the remodel we saw a 40% increase in cliental over the next 24 months. The tanning salon is still providing

a great experience for all of our customers.

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