Sales Manager

Douglas John Farrugia

****-** ****** **, ********, Alberta T6L 2Z2

Home 780-***-****; Cell 780-***-****

E-mail *********@****.**

SUMMARY of SALES ACCOMPLISHMENTS

OurDesk (Jan 2013-Present) TITLE: Senior Account Manager

Sold small business administrative services

Helped establish a new business concept here in Edmonton.

Successfully signed up between 10-20 new businesses (start-up & existing businesses)

that would make use of our business services

Coordinated between the clients and the back office to complete assignments from the

clients

Advantage Sales: (Sept 2011-July 2012) TITLE: Territory Account Manager

Industrial Sales in Power & Transmissions products such as:

Electric Motors

Couplings for pump mounting plates

Specialty Bearings (Spilt Cylindrical bearings etc.)

Gear Drives for Industrial & Agriculture applications

Industrial Chain products

Screw Jacks

Belt Conveyor Idlers & Pulleys

W ith little product knowledge, training or industry background, I was able to quote over

$5 million and closed $1.5 million in new business during my tenure at Advantage

Represented 10 different Power & Transmission manufacturers located in North

America

Handle any sales inquiries in my territory and communicate information to our vendors

Dealt with National and Regional Distributors such as:

W ajax

o

Commercial Solutions

o

BC Bearings/Motion Canada

o

Applied Industrial Technologies

o

BDI Canada

o

Lamons Gaskets (May 2010 –April 2011) TITLE: Customer Service Representative

Industrial Gaskets for the Oil & Gas Industry

Negotiated a large contract/order of Heat Exchange gaskets for the Co-op oil refinery in

Regina SK. valued at approximately $36,000

Sold Gaskets and fittings to the Oil & Gas, Pulp & Paper, OEM’s and Industrial suppliers in

the Edmonton region

Part of the team that help open this new branch for Lamons

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Douglas J. Farrugia01/04/2014 Page 2

Cashline: (Dec 2002-Feb 2010) TITLE: Account Manager

Automated Teller Machines sales (ATM`s)

Managed approximately 25% or over $2,500,000 of Cashline’s business (over 150 ATM

sites)

Client Retention in my area was 98% which occurred in a very competitive market place

Had the best sales to cost ratio in the company (20:1) I was recognized for this

achievement during bi-annual sales meetings

Highest margins contracts in the company history (ranging 40-43% of overall pre-tax

income for the company

Top Sales award four years in a row for client contracts renewed

Highest single producing ATM in the company (SAIT @ 3,600 transactions per month,

earning approximately $8,100 per month)

Loaned out the largest cash advancement in the company ($150,000 @ 17% interest)

Highest producing transactions on average for a single customer for Cashline (Hudson’s

Group of bars and restaurants)

Turned around a stagnant territory after joining the company into a highly profitable

territory

Generated the most profitable contracts in the company`s history

Excellent client retention, and very successfully grew business from existing and new

clientele. Some examples would be:

o The Hudson`s Group from 1 to 14 ATMS

o Skyslimit Group from 4 to 7 ATMS

o SAIT from 0 to 5 ATMS

o River City Credit Union from 0 to 4 ATMS

o Kildy Li-Group 0 to 8 ATMS (this account was recognized by management

as a top revenue account signed by an Account Manager for its size) Profit

before taxes for this agreement approximately $600,000 (over 5 years)

TCM Consulting Inc: (Feb 1997-Nov 2002) TITLE: President/Owner

Computer IT Consultant (Self Employed)

Local Area Network Administrator from 2-20 users

Managed servers & workstations running Windows NT4.0 operating systems

Sold & installed computer hardware and provided software configuration to my clients

Provided technical support and troubleshooting for any computer hardware or software

issues that faced the users

W orked for Non-Profit and small & medium size organizations

Provided recommendations and budget proposals for the purchase of software &

hardware

Undertook software/hardware training for Desktop Users

Douglas J. Farrugia01/04/2014 Page 3

EDUCATION

Diploma in Marketing Management (2 Year program)

NORTHERN ALBERTA INSTITUTE OF ALBERTA (NAIT)

OTHER COURSES TAKEN DURING MY SALES CAREER

W HMIS & Transportation of Dangerous Goods (TDG) 1 day course

Karness Negotiations Course 2 day course

Public Speaking Presentation Course 2 day course

Xerox Canada Telephone & Professional Selling Skills 2 day course

Microsoft Certified System Engineer (MCSE) & A+ Computer Certification 6 week in-class

program

Attended a Time Management seminar 1 day course

COMPUTER SKILLS

Excellent working knowledge of Microsoft software programs

• Windows version 7 & 8

• MS Office 2010 & 2013 versions

CRM: “Maximizer 10.0” & Microsoft Dynamics CRM, Microsoft Enterprise platform & Act Pro

2012

Customize Internet access “On-Line Sales Portal”

Adobe Acrobat, Adobe Forms

Corel Paint Shop Pro

Electronic form design software

Accounting software programs (Accounting Edge)

SKILL SETS

New Business Development

Direct Sales

Sales Process

Customer Retention

Highly Motivated self-starter

Highly Organized

Home office setup

Team Player

People-oriented

Contract Negotiator

Territory Management

Time Management

Quick Leaner

Mechanically Inclined Individual

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