Manager Engineer

David Laing

Senior Analyst / Program Manager - M*M Embedded Computing / Industrial

Automation

Malden, MA

***********@*******.*** - 781-***-****

Versatile, innovative Senior Analyst / Program Manager with engineering/marketing background and

project management experience. Possesses strong communication, analytic, market research and product

management skills. Takes initiative to resolve issues, assisting other areas as needed. Out of the box creative

thinker with proven record of generating innovative ideas and top-level performance.

• Identified and initiated savings of $400K / year on a mature product line through analysis of technical and

business processes.

• Graduated Summa Cum Laude ranked 3rd in Babson College MBA class of December, 2003.

• Initiated, researched, wrote, and published "industry acclaimed" (~$400K sales) 14 worldwide market

intelligence report volumes on Industrial Automation and Control Products.

WORK EXPERIENCE

Senior Analyst / Program Manager - M2M Embedded Computing / Industrial Automation

VDC RESEARCH GROUP, INC - Natick, MA - 2009 to 2014

Natick, MA 2009 - 2014

Senior Analyst / Program Manager - M2M Embedded Computing / Industrial Automation

Initiated and executed syndicated and custom market research projects for M2M and embedded computer

market participants including AMD, Dell, EMC. Kontron, Oracle, and Warburg-Pincus. Provided expert

quantitative and qualitative market sizing and strategy analysis.

• Program manager responsible for multiple M2M and embedded hardware market reports.

• Initiated and completed project to produce 4-volume report on Internet of Things (IoT).

• Initiated and completed project to produce 3-volume report on position sensing products.

• Provided direct industrial automation and power market consulting guidance to top product, marketing, and/

or company management at Rockwell Automation, GE - Energy, Schneider Electric, Cyber-Power, Honeywell,

Emerson Process, Mitsubishi (power) and many others.

.

Support Product Manager - J750

TERADYNE INC - 2007 to 2009

Integrated 4-5 functional groups in multiple worldwide locations of the Customer Support Organization to

identify and develop changes to J-750 service products and processes to reduce costs and/or increase

revenue.

• Reduced costs by $250K/year for product line by identifying and implementing process changes.

• Saved an additional $125K/year by changing a business process for a specific channel card.

• Implemented an Integrated Team Structure for the product that served as a best practice example for the

organization.

• Saved company future costs of over $250K annually, by taking initiative to proactively prove and resolve

handler issues.

• Developed new revenue generating service products.

Platform Support Manager - MicroFlex

TERADYNE INC - 2003 to 2007

Managed the development and support for all MicroFlex platform service products, including: replacement

parts, documentation, and training.

• Provided top level resolution for escalated customer issues.

• Ensured "service readiness" of MicroFlex product from first shipment in 2004, through ramp up to an installed

base of over 400 systems worldwide as of 2008.

• Initiated and implemented cost savings of $200K/year by identifying field failures and resolutions for internal

repair of test platform industrial computer.

Engineer / Administrator

TERADYNE INC - 2002 to 2006

Developed, tested, implemented, promoted and maintained remote connectivity products for use by the

Company's employees and customers.

• Documented distributed and integrated system architecture including Oracle database installation and set up.

• Ensured reliability and security by developing and implementing test methodology.

• Saved Teradyne approximately $750K per year by reducing travel and increasing productivity with over 100

active users and thousands of connection sessions annually.

Engineer - Serviceability Standards Development

TERADYNE INC - 2001 to 2002

Developed, documented, and promoted a set of enterprise-wide product standards aimed at reducing long-

term service costs.

• Developed comprehensive set of documents for minimizing customer downtime and cost of ownership/

support.

EDUCATION

Certificate in Project Management

Boston University

2004

MBA

Babson College

2003

Electronic Engineering

Wentworth Institute of Technology

1999

SKILLS

• Microsoft Excel: Expert in creating market models, databases, and surveys using statistical tools, pivot tables,

solver and other advanced modules/plug-ins.

ADDITIONAL INFORMATION

Skills

• Microsoft Excel: Expert in creating market models, databases, and surveys using statistical tools, pivot tables,

solver and other advanced modules/plug-ins.

• TQM: Well versed in quality tools and concepts including six sigma

• System Experience: Teradyne IG-XL and Image based testers, including: A5xx, Catalyst, Flex, MicroFlex,

UltraFlex and J-750

• Project Management: Passed PMI certification exam, 2005 (renewed 2009)

• Writing: Significant technical documentation experience as lead writer for service manuals on many Teradyne

products. Extensive business writing experience creating market research reports at VDC Research Group.

• Expert with Microsoft Office including Word, Visio, and Project, as well as demonstrated ability to troubleshoot,

upgrade and repair IT equipment.

Contact this candidate