Customer Service Representative
Resume:
Kwabena Kudawoo
**************@*****.***
*** ***** ****** **, ********, NY 11226
OBJECTIVE: A position that will further enhance my skills and knowledge.
EDUCATION: Kpando Technical Institute; Volta Region, Accra, Ghana
Accounting, June 2002
New York City College of Technology, Brooklyn, NY
Bachelors in Radiology, Expected Graduation June 2016
EXPERIENCE:
Raymour and Flanigan Furniture queens, NY Mar.2013-Feb.2014
Facility technician
• Offloading trucks in the warehouse
• Installing and repairing equipment in the warehouse
• Unloading delivery trucks
• Observance of store inventory and warehouse stocks
• Monitoring data for incoming and outgoing stocks
CBS Outdoors, Brooklyn, NY Jul. 2006 –Jul. 2011
Advertisement Installer
● Posted advertisement on NYC transit buses of various size, material and height under a variety
of weather conditions
● Applied and removed displays on buses
● Performed simple structure/site maintenance tasks, such as cleaning the buses
● Reported safety and maintenance related problems to management
● Prepared reports to keep track of the advertisements on the buses
● Lifting and positioning scaffold, safety equipment and materials in excess of 40 pounds
● Participated in company training, safety meetings and other meetings and events as directed.
● Responsible for inventory reports that tracked old and new advertisements
Goldcoast Trading Company, Brooklyn, NY Nov. 2007-Present
Office Aid / Volunteer
● Installed, configured, and ongoing usability of desktop computers,
peripheral equipment and software
● Repaired and monitored the computer, fax machine and copy machines in the office
● Worked with vendor support contacts to resolve technical problems with desktop
computing equipment and software
● Recommended and / or performed upgrades on systems to ensure longevity
● Completed clerical duties such as filing, typing, scanning, photocopying and answering phones
Asimosa Auto Parts Company, Accra, Ghana Jun. 2003-Jun. 2006
Customer Service Representative
● Assisted customers by helping them find the necessary parts for their vehicles
● Scheduled and secured delivery times and dates for the vehicle parts
● Communicate with each customer on the process of the vehicle repair in a timely and effective
manner
● Typed letters concerning the business for management
● Faxed and Answered calls coming into the office
● Adhered to all company policies, procedures and safety standards
REFERENCE: Reference is available upon request
ce process of the vehicle repair in a timely and effective manner,
Communicates with each customer on the process Communicates with each c
Contact this candidate