High School Manager

Edward Njuguna E-mail:

*************@*****.***

*** **** ***** **, ******** Hghts, 216-***-****

(cell) Cleveland OH, 44143.

216-***-****(message)

OBJECTIVE

Seeking a challenging position in Hospitality with strives of

customer/clients success.

QUALIFICATIONS

. Over four years of experience in producing satisfied, repeat customers

. Dependable employee, willing and able to fill in for others when

necessary

. Knowledgeable of interdepartmental hotel operations

. Highly productive but relaxed under pressure

. Computer Literate - Microsoft Word, Internet

RELEVANT EXPERIENCE

. Worked as nursing assistance and assists patients with many facets of

personal care including dressing, bathing, toileting, hair care, and

skin care. Help with mobility and maneuvering either in wheelchair or

positioning. Responsible for feeding assist when patients cannot, and

monitoring vital signs. (Grande pointe health care community, Emeritus

at Willoughby, Woodside Village).

. Worked in homes of patients; Prepared meals, perform laundry, pass

medication, maintain hygiene, assist in showers, and update

paperwork.( Jews Family Services).

. Confirm distinctive food and beverages presentation are provided in

the suites, help distribute food from pantries to suites, supervise

timely delivery of food and beverages, maintain food quality

expectation, restocked pantries, and turned in paper work. Cleveland

Indians Baseball.

. Worked as part of a dedicated team for a bed-and-breakfast hotel

accepting tourists worldwide with accommodations that included:

business center, cocktail bar, conference/meeting facilities, lounge,

satellite/cable TV. (Karibu Hotel)

. Registered arriving guests, assigned rooms, and checked out guests at

end of their stay.

. Prepared and explained all charges as well as processed payments.

. Received hotel purchases and distributed purchases to various

departments and kept accurate records.

. Assisted payroll manager in updating and maintaining payroll

production.

. Gained a reputation for being a hard worker and honest and was awarded

a promotion to Junior Account Clerk.

. Provided banquet services during hotel functions. (Hotel Samagat)

. Worked as a Bellman escorting guests, carrying luggage, explaining

popular destinations and tourists' attractions.

. Cleaned and prepared rooms prior to guest arrival.

WORK HISTORY

Grande Pointe Cleveland, Ohio

Jan 2013 - Present.

Nursing Assistance

Emeritus at Willoughby/ Woodside village Cleveland, Ohio

June 2011 - Feb 2013

Caregiver position

Jews Family Services Geauga, Ohio

Mar 2009 - Feb 2011

Direct Professional Services

Cleveland Indians Baseball Cleveland, Ohio

April 2009 - April 09

Junior Suites Supervisor

Karibu Hotel Nairobi, Kenya Jan 2006 -

Aug 2008

Sales and Purchases Store Clerk

Hotel Samagat Nairobi, Kenya Sep 2003 - Dec

2005

Bellman/Banquet Service Attendant

EDUCATION

Cuyahoga Community College, Cleveland, Ohio

Enrolled: Health science

Jebcons Computer Centre, Nairobi, Kenya

Introduction to Microcomputers Applications

Bavuni High School, Nakuru, Kenya

High School Diploma

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