Residential SociaL Worker/SocialWorker

Abdul Mannan

*** ******* **** ******-*****-Lyne Lancashire OL6 6LY

079********-**** 292 3429 *.*******@********.***

Driving Licence

PERSONAL STATEMENT

I have over 21 years experience in the caring profession working with

children, young people and families. I am very conscientious in my work and

have excellent interpersonal skills that enables me to develop and maintain

relationships. I am a friendly and approachable person who is very kind,

caring, patient and understanding person.

I am a highly organised and efficient individual who has excellent time

management skills and the ability to work well under pressure. I have

experience of working to tight deadlines and getting tasks completed on

time. I can manage my own time effectively and have the ability to work on

my own and as part of a team.

SKILLS

Key Skills

- I am highly organised and efficient worker

- I have the ability to manage time and prioritise workload to ensure

all tasks are completed

- I have excellent communication skills, both written and verbal

- I have very good administration skills including recording and writing

reports recording

- I am very focussed on my work

- I work in an open, honest and trustworthy manner

- I have a caring personality and am both patient and flexible with my

work that enables me to deal with various situations

- I have the ability to form and maintain relationships with colleagues

and service users

- I am computer literature and can use Microsoft Word

WORK HISTORY

Supervising Social Worker, Fostering Team, Oldham Council

(June 2006 - March 2014)

In June 2006 I obtained the position of Supervising Social Worker with the

Fostering Team with Oldham Council. The job includes carrying a case load,

providing supervision to foster carers, statutory and unannounced visits,

covering duty rota, taking enquiries from prospective foster carers,

completing initial visits, undertaking assessments with mainstream and

connected persons (relative carers) and presenting them to Foster Panel,

completing de-registration and resignation reports for foster carers and

presenting these to foster panel, completing case notes, completing reports

for court, attending looked after children's reviews and meetings regarding

children in placement, multi-agency working with professionals including

social work colleagues in other teams and reviewing officers, child

psychologists, Police, etc.

Social Worker, Child Protection Team, Oldham Council

(Sept 2002 - June 2006)

In September 2002 after I completed the Diploma in Social Work in July 2002

I was successful in obtaining the position of Social Worker on a Long Term

Child Protection Team with Oldham Council. My job including carrying a case

load, working with Children In Need and Child Protection, attending Looked

After Children's reviews and PEP meetings at schools, working with

professionals including teachers, Police, Child Psychologists, residential

social workers, foster carers, completing reports for Child Protection Case

Conferences, completing Initial and Core assessments, Section 47 reports,

completing Court Reports and attending Court. During this time I completed

the Post Qualifying Award Level 1 in March 2005 and started studying for

the Accredited Child Care Award in September 2005 that I successfully

completed in March 2007.

Deputy Residential Homes Manager, Oldham Council

((Aug 2001 - Sept 2002)

In August 2001 I succeeded in obtaining the position of Deputy Residential

Homes Manager for Oldham Social Services and worked in two different

Residential Homes. My role required me to complete petty cash returns,

monitor budgets, prepare rotas, complete monthly variation sheets and

manager's report, absence recording and other managerial duties as they

occur. A major aspect of the role was to provide supervision for staff and

carry out NVQ assessment of those staff undertaking NVQ Level 3. Besides

working day shifts I was also on the office duty rota and worked late

shifts and sleeping in shifts on alternate weekends to ensure that a deputy

manager was around as often as possible.

Business Partner/Owner, Abbeys Balti House, Droylsden

(Aug 1995 - July 1997)

Between August 1995 and July 1997, I managed to successfully organise my

time between running an Indian Take-away, continuing with my full time work

as a residential social worker and completing HNC in Social Care without

any conflicts in interest in any of the areas. I was responsible for

customer service, greeting customers, taking telephone orders and

delivering meals and collecting cash.

Residential Social Worker, Oldham Council

(Dec 1992 - Aug 2001)

On 14th December 1992 I started working as a Residential Social Worker for

Oldham Council and have experience of working in various children's homes

throughout the authority. I have experience of working in homes

providing both short and long term care for children and also Preparation

for Independence Unit. The purpose and function of each establishment were

different and as a result I was required to adapt my working approach

depending on where I was based.

My experience includes that of looking after both accommodated children and

that of an outreach worker doing preventative work in the community between

1995 and 1998. The outreach work was with children who had returned home

and also to prevent those possibly being accommodated in to care.

I believe that I have an easy going and caring personality that enables me

to build relationships easily with young people, parents and

colleagues. My approach is based on being open, honest and trustworthy.

Personal experience enables me to relate to the needs of children, parents

and colleagues. I have a very high patience level and understanding that

enables me to have a flexible approach in my work to deal with the various

situations that arise.

I have experience of key working both accommodated and outreach cases and

have been involved in writing review forms, drawing up Care Plans and

attending meetings. An important factor is my ability to work well with

other agencies which is important if the children's needs are to be met.

My communication skills enable me to listen to and support colleagues,

young people and their families. If a colleague has had personal or

professional problems, I have offered them advice and guidance and

supported them in the decision they made. It is important that young people

are listened to by staff who in turn should be heard by their managers and

given support when needed. Regular supervision is very important as without

it morale and motivation are lost.

I am very conscientious regarding my work and always ensure that I am

organised with my workload. This proved vital and important as often I had

been a keyworker to a resident whilst also being an outreach worker to one

or two young people in the community at the same time.

I think my administration skills are very good as I can use a computer to

complete reports, reviews, etc. Daily duties which include writing running

sheets, log book, petty cash, diary appointments, etc. are completed

without any problems. I have also been responsible for ensuring fire drills

and inspections take place on a regular basis along with reporting building

repairs and following up uncompleted jobs.

Over the years, before I became a Deputy Manager, I had assisted various

management teams by completing the petty cash monthly returns,

producing duty rotas and representing the unit at meetings. Due to my

experience I had often been asked by management to guide and support the

new members of staff. I also have experience of sitting on the interview

panel and appointing staff.

I have the ability to work well even when under pressure and proved this to

myself by completing the HNC in Caring Services despite changes that

included the initial closure of the children's home where I was based and

working under various management teams during 1995-1996.

In September 1999 I started studying for the Diploma in Social Work at

Stockport College on a part-time basis which I successfully completed in

July 2002. The theoretical knowledge I gained was a valuable resource I

shared with my colleagues and it raised my raised awareness towards young

people being likely to suffer from oppression, discrimination and

disadvantage in employment, education, welfare benefits, social services,

housing, recreation and most other aspects of their lives.

During my 50 day placement working with the Home Outreach Support Team in

Tameside my knowledge was enhanced as the placement gave me a very valuable

insight into working with people who suffered from mental health problems

and also working with the various agencies including GP's, Consultant

Psychiatrists, Community Mental Health Team and hospital staff. The work

entailed carrying out assessments (verbal, initial and risk), admission and

discharge procedures and one to one sessions at the project and on home

visits. I was also fortunate enough to work with the MIND Social Group,

participate in MIND duty work (one to one counselling, assessment, support,

advice, etc.) and be involved in the Mental Health Forum.

My Final 80 placement was completed working with the Aftercare service

provided by Manchester Foyer and included working with young people aged

between 16-25 years old who are homeless. The work entailed supporting the

young people to access education and accommodation through interviews and

support them in accessing benefits. I also provided extra support to the

homeless young people who have previously been in local authority care.

Part Time Youth & Community Worker (Detached), Education Dept, Tameside

Council

(Dec 1991 - May 1992)

In December 1991 I again started work as a Part Time Youth and Community

Worker in Tameside. I was responsible for approaching young people in the

street and encouraging them to attend the centre based in a Church and

share the views on what young people need to help them keep off the

streets, stay out of trouble and stay safe.

Assessment Support Clerk, Housing Benefits, Finance Dept, Tameside Council

(May 1990 - Dec 1992)

I worked as an Assessment Support Clerk for two and a half years in Housing

Benefits at Tameside MBC where again I was working with accounts,

processing forms and interpreting. I was responsible for inputting

data onto the computer system, providing customer service through talking

to clients when they telephoned for advice and support regarding housing

benefits and poll/council tax. On occasions I would accompany the Internal

Audit Team investigating possible fraudulent claims.

Part Time Waiter, Eastern Eye Restaurant, Horwich

(Mar 1990 - May 1990)

I greeted customers on arrival at the restaurant, provided customer service

by taking their order for drinks and meals, serving drinks and meals,

checking they were happy with their meal, clearing the table, providing the

bill, handling money and seeing the customers out. Other tasks including

cleaning tables and the restaurant.

Gaylord India Restaurant, Manchester

(Sep 1987 - Jan 1988)

I greeted customers on arrival at the restaurant, provided customer service

by taking their order for drinks and meals, serving drinks and meals,

checking they were happy with their meal, clearing the table, providing the

bill, handling money and seeing the customers out. Other tasks including

cleaning tables and the restaurant.

Part Time Youth & Community Worker (Centre Based), Education Dept, Tameside

Council

(Mar 1987 - Jan 1989)

My first experience of working with children began in March 1987 when I was

in the post of Part Time Youth and Community Worker in Tameside. I worked

at a Bangladeshi Youth Club and my skills included empowering young people

to be involved with the youth club, running the youth club, doing the

accounts, organising activities and meetings along with working with Senior

Officers. In May 1988 I became qualified by completing the Youth and

Community Course set by NWRAC.

Accounts Clerk/Field Worker, Hyde Bangladeshi Welfare & Community Service,

Hyde

(June 1986 - July 1987)

Due to my ability to speak fluent Bengali I was appointed in the role of

Accounts Clerk/Field Worker for the MSC Scheme working with the Bangladeshi

Community in Hyde for one year. The main aspect of my job was to assist

members of the Bangladeshi Community. This would be through interpreting

and completing various forms for them to access benefits and services e.g.

DSS, Housing Benefits etc. Some members of the community had children with

disabilities and required my help to access health and educational services

for their family. I was also responsible for handling Project's accounts,

wages and salaries, PAYE and book keeping. I completed the first year of a

three year accounting course run by the Association of Accounting

Technicians.

Waiter, Selina Indian Restaurant, Eccles

(Aug 1984 - Mar 1985)

I greeted customers on arrival at the restaurant, provided customer service

by taking their order for drinks and meals, serving drinks and meals,

checking they were happy with their meal, clearing the table, providing the

bill, handling money and seeing the customers out. Other tasks including

cleaning tables and the restaurant.

EDUCATION

Salford University, Salford

(2005 - 2007)

Accredited Child Care Award -

Passed

Salford University, Salford

(2004 - 2005)

Post Qualifying Award 1 - Passed

Stockport College of Further Education, Stockport

(1999 - 2002)

Diploma in Social Work - Passed

Stockport College of Further Education, Stockport

(1994 - 1996)

BTEC Higher National Certificate in Caring Services (Social Care) - Passed

Tameside Education Department

(1987 - 1988)

NWRAC Part=time Youth and Community Work Qualification

Tameside College of Technology, Ashton-Under-Lyne

(1986 - 1987)

Basic Accounting, Communications, Business Administration and Numeracy &

Statistics - Credit Passes

Shena Simon 6th Form, Manchester

(1982 - 1984)

4 GCE A-E - Chemistry, Human Biology, Economics & Commerce

3 CEE & 1 CSE - Mathematics, Geography, Accounts & Commerce

Nicholls Ardwick High School, Manchester

6 CSE 1 - 3 - English, Arithmetic, History, Biology, Geography & Woodwork

GCE - U - Chemistry

HOBBIES & INTERESTS

Time with the family, DIY, going to the gym, gardening

REFERENCES

References are available on request.

Contact this candidate