Customer Service Quality Control

Rainice Jones

Summary

Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Hardworking Cashier focused on producing quality food and providing excellent customer service. Cashier/ Food Prep experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.

Highlights

Reliable and punctual

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

504 Wyatt Ave, Las Vegas, Nv 89106 Home: 702-***-**** - Cell: 702-***-**** - **************@*****.***

Recognized by peers and management for going above and beyond normal job functions.

Experience

Quality Control/ Label Operator March 2013 to January 2014 Chelten House - Las Vegas, NV Adjusted machine feed and speed if machine malfunctioned.Changed equipment over to new product.Maintained accurate stock records and schedules.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock. Analyze quality control test results and provide feedback and interpretation to production management of staff. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Review and update standard operating procedures or quality assurance manuals. Inspect and remove defective products and packaging material.

Marketing/ Customer Service September 2012 to January 2013 Blue Green Resorts - Las Vegas, NV Maintained assigned account bases while developing new accounts. Locate and contact potential clients to offer advertising services. Prepare and deliver sales presentations to new and existing customers to sell new advertising products. Called clients to verify resort and flight information. Gave excellent customer service. Verified credit information for purchases made through our department. Marketing of vacation packages.

Cashier/ Food Prep March 2012 to August 2012 Burger King - Las Vegas, Nv Serve customers in eating places that specialize in fact service and inexpensive carry- out food. Accept payment from customers, and make change as necessary. Request and record customer orders and compute bills using cash registers, multi-counting machines,or pencil and paper. Operated cash register and gave back correct

Cash handling

Reliable team worker

Neat, clean and professional appearance

Comfortable standing for long time periods

Assisted customers over the phone regarding store operations, product, promotions and orders.

Delivers exceptional customer service

Engaging personality

Excellent at multi-tasking

Commercial deep fryer and slicer operation

change. Prepared food and maintained an clean eating area. Gave friendly and courteous service.

Cashier/ Food Prep April 2004 to July 2006 Kentucky Friend Chicken - Victorville, CA Serve customer in eating places that specialize in fast service and inexpensive carry-out food. Accept payment from customers, and make change as necessary. Request and record customer orders, and compute bills using cash registers, multi-counting machines, or pencil and paper. Operated cash register and gave back correct change. Prepared food and maintained a clean eating area. Gave friendly and courteous service. Helped to maintain store functions by helping managers with whatever they request.

Education

Associate of Science : Associates of Business Degree, 2019 Community College of Southern Nevada - Las Vegas, NV, United States I am enrolled in summer and fall semesters at Community College of Southern Nevada currently.

GED : General Education, 2013 Clark County School District - Las Vegas, NV, United States I graduated with a GPA of 3.0.

Business Office Skills, 1999 Community College of Southern Nevada - Las Vegas, NV, United States I've obtained a certificate in Business Office skills.

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