Customer Service Administrative Assistant
Resume:
Wes Merritt Shelton
Greensboro, GA 30642
***********@*****.***
To Employ my Strengths in an HR Department
B.A. English – University of West Georgia Carrollton, GA
Education December
2012
Served as President of Sigma Tau Delta (English Honors
o
Society)
Developed a love of criticism and structure
o
Work June 2013
Volunteer – Goodwill Job Connection Greensboro, GA
Current
Experience Compiled data in Excel triweekly for Job Lead Book updates
o
Taught ESL, resume, job search, and computer literacy classes
o
Instituted Google Chrome as the default search engine in the
o
office to utilize Google Translate and other useful extensions
Facilitated guests through inquiry, analysis, and procurement
o
processes to assist their job search or job retention
Administrative Assistant – RF Designs Greensboro, GA January
March 2014
Scheduled appointments and managed time sheets
o
Maintained work orders and archived security files
o
Collected and processed invoices
o
Handled 40 calls per day for a collaborative office
o
November 2013
Customer Service Rep. – Z.
January 2014
Grant Floral Greensboro, GA
Coordinated delivery routes and
o
assured safe arrivals for flowers
Revitalized Facebook page as an
o
online marketing tool
Provided excellent customer service
o
in and out of the office
Graphic Designer – PostNet Greensboro, GA May July
2013
Designed and created business cards, signs, and canvasses
o
Corresponded with clients to ensure quality designs
o
Learned how to use and fix a multitude of office equipment
o
Skill List Microsoft Office Intuit Quickbooks Google Products
Office Hardware
Adobe Products Excellent WPM
References Cecilia Cadle, Representative of Goodwill Job Connection – 706 485
0244
Karen Rago, Team Leader of PostNet – 706-***-****
Zeb Grant, Owner of Z. Grant Floral – 404-***-****
*Writing and Graphic Design Samples available upon request.
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