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Jacqueline Elerby
Humble, TX. 77346
832-***-**** E-mail ******@*****.***
Summary of qualifications:
Diverse experience in multiple lines of business with a focus on customer service. I have held progressively responsible positions in the mortgage industry, distribution centers and manufacturing centers. Proficient in PC skills including Word, Excel, Outlook and PowerPoint. Excellent communication and organizational skills with attention to detail.
Work Experience:
August 2012 - September 2013 (layoff)
Interlink Mortgage Services LLC
Sr. Closer Funder
Review and prepare necessary legal documents for closing and funding. I was responsible for all data entry, compliance and audit of critical documents, ordering wires and disbursement for funding, return receivables and payment problems. Coordinates preparation of loan closing packages, including issuance of funds, closing instructions, etc, necessary to ensure the marketability of loans. Able to function in a high paced environment, preparing various closing documents, monitoring closed loan pipeline to ensure timely funding. In addition handles more complex mortgage loan transactions and is highly skilled. Maintain a high level of customer service by being proactive in communication with all customers.
June 2009-June 29, 2012
Bank of America-Houston, TX (layoff)
Sr. Closer/Funder
Review and prepare necessary legal documents for closing and funding. I was responsible for all data entry, compliance and audit of critical documents, ordering wires and disbursement for funding, return receivables and payment problems. Coordinate preparation of loan closing packages, including issuance of funds, closing instructions, etc, necessary to ensure the marketability of loans. Able to function in a high paced environment, preparing various closing documents, monitoring closed loan pipeline to ensure timely funding. In addition handles more complex mortgage loan transactions and is highly skilled. Maintain a high level of customer service by being proactive in communication with all customers.
May 2008-January 2009
MTS/DHL Global Mail Lenexa, KS
Administrative Assistant
Perform administrative and office support for multiple supervisors and managers. Duties include but not limited to screening calls, making travel arrangements, coordinate meetings, generate reports, filing, receiving and directing visitors in a secured facility. Correspond with logistics and customers regarding shipping issues and/or billing issues. Code invoices for billing. Create and run reports. Perform monthly reconciliation of files and generate reports as required for management. I’m also the backup support for Human Resources and Warehouse. Have obtained all skills and experience necessary to properly operate the warehouse. Duties include proper postage and handling, packaging and operating machinery.
September 2008-January2009
Home Depot Olathe, KS
Cashier
Responsible for handling daily cash transactions and customer service.
August 2003-October 2007
Countrywide Home Loans Overland Park, KS
Funder/Closer/Production Assistant
Review and prepare necessary legal documents for closing and funding. I was responsible for all data entry, compliance and audit of critical documents, ordering wires and disbursement for funding, return receivables and payment problems. As the production assistant, I was responsible for all administrative and office support. Reviewed new loans files, input data entry, properly prepared and issued disclosures. Maintained general supply inventory-responsible for purchasing supplies and specialty items and materials.
December 2000 - August 2003
Dillard’s Distribution Center Olathe, KS
Distribution/Order Filler
Education
Dollarway High School-Pine Bluff, AR Diploma
Brown Mackie College-Olathe, KS course work completed in business law, computers, communications and other basic courses.
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