Linda Lancaster
***** *** ***, ****** *********, Oregon 978**-***-*** 9730 (H) 541-***-**** (C) acdgxx@r.postjobfree.com
Executive Summary
Accomplished Manager with extensive experience in front of house and back of house operations.
Proven ability to cut costs and decrease staff turnover.
High performing Manager with 10 years of retail experience with Wal Mart. 10 years of food
service experience. Skilled Operation Manager with solid experience managing all levels of
multiple projects including budgeting and administration.
Experienced Shift manager professional with strong leadership and relationship building skills.
Core Qualifications
Big picture focus on company goals
Salary structure/compensation Staff development
Employee scheduling
Inventory control
Hard worker, Team builder, motivator
Budget development, allocation and monitoring
Communications, Customer Relations
Background in retail
Time Management
Successful with staff development Project Management
Experienced in employee scheduling, inventory
control and sales analysis
Professional Experience
Griggs/Ace Hardware
September 2012 to December 2012
Store Manager
Pasco, Wa
Manage supervisors, set daily goals, scheduling, worklists done daily, budgets, inventory control,
hiring, firing, coaching and using the company policies, following up on wages, sales, pnl,
merchandising of the store and setting up clear standards, teaching and training of the
supervisors, following up on safety standards and policies as needed.
Wal Mart
September 2009 to April 2012
Shift Manager
College Place, WA
Supervise 350 associates, overseeing financial growth of super center, compliance, payroll, detail
organization and planning of day to day routines. Schedules for store, knowledge of all new
policies and initiated program that standardized employee training and led to increase in
associate safety. Partnered successfully with [department managers and vendor,] to produce
higher profit using merchandise skills. Strengthened company's business by leading
implementation of and working to get vendor traits that we didn't have in our store. Served as
mentor to junior team members. coached and mentored staff to ensure smooth adoption of new
programs. Reduced and controlled expenses by working directly with associates, management
team.
Wal Mart
April 2004 to September 2009
Assistant Manager
College Place, WA
Managed all the grocery areas, deli, produce, bakery, meat departments for three years, was
making more profit than the other nine stores in our market. Ability to make wages, supervised
fifty associates, was in charge of the monthly inventories, had low shrink numbers, hit or exceed
t he monthly and yearly index pnl numbers set forth by the company. I had the apparel
departments before the grocery areas, made forty percent more profit than any other assistant
manager before me. Had great inventory numbers every year and exceed the scope for the index of
profit and shrink set forth by the company. When I first took over the apparel areas the department
managers were struggling with their sales, inventory, and team work. I sat them down and
starting teaching them about how to control the inventory, how to set up departments to get more
sales, and I worked with them on how to get along with each other and use team work to achieve
more goals.
Wal Mart
December 2002 to April 2004
Assistant Manager
Hermiston, OR
Managed the fresh areas, deli, meat, seafood departments, when I took over the prior five assistant
managers had not made a profit in three years. The areas were one hundered thousand dollars in
the red, in six months I had made up the one hundred thousand, and had thirty four thousand five
hundred dollars in profit. I taught the departments managers how to get inventory under control
and their shrink down, this produced great profits. I start with the company in the seafood
department making the only profit in this area, then was promoted to the meat department
making profit, and then promoted to the assistant over the areas. I was in charge of about thirty
five people, schuduling, hiring, firing, overseeing proper ordering, stocking, inventory.
Wal Mart
August 2001 to December 2002
Department Manager
Hermiston, OR
In charge of the meat, seafood department, doing price changes, modulars setting up departments
daily, stocking shelves, helping do monthly inventory.
Wal Mart
March 2001 to August 2001
Sales floor associate
Hermiston, OR
Worked in the seafood department, was the lead associate in charge of putting the department
together every day, ordering all the fresh seafood for the department, helping with the monthly
inventory and price changes.
Education
Hermiston High School
1976
Diploma : General Studies
Hermiston, OR
Affiliations
Walla Walla Team Penners