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Customer Service Manager

Location:
Edmonton, AB, Canada
Posted:
April 02, 2014

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Resume:

April *, ****

To Whom It May Concern:

RE: Marketing Manager

In regards to the above position I would like to submit my resume. You

will find in my resume that I have the qualifications that you seek. I

consider myself to be highly organized and have over 15 years experience in

management, this has given me abilities to problem solve, balance

priorities and create a team environment as I am very approachable. I have

worked in a customer service environment and bring excellent

organizational, presentation and communication skills with me.

If you feel I might be someone that would fit within your company then feel

free to give me a call at 780-***-**** and I would be more than happy to

meet with you.

Sincerely,

Brenda Bissonnette

1498 Welbourn Drive Home: 780-***-****

Edmonton, AB T6M 2M1 E-mail: acdgxu@r.postjobfree.com

BRENDA BISSONNETTE B.SC. BUSINESS ADMIN.

Experience: January/09 - Present

Business Owner - Snack/Pop/Coffee Vending Machines

August/10 - July/13

Alberta Distributor for Vehicle Tracking Devices

(Live Satellite Tracking Ltd.)

* Set Up 20 Retail Business Outlets - supplied tracking

devices

* Business Presentations to Management

* Training to customers and staff

Sept. 1994 - January 30/09

Office Manager - Psychiatrist Office

* Interviews/Staffing/reference checks

* Patient Billings

* Ordering/Buying office supplies

* Monthly payroll, month-end A/R, A/P

1990 - 1994

Officer, Stamp Depot - Canada Post Corporation

* Managed $125 Million of Postal Values/Warehouse

* Maintained stock levels for 1900 postal outlets

* Staffing/Supervision/Performance Appraisals/Discipline of

20 employees in a unionized environment.

* Control operation of computerized inventory system (PVIS)

* Established procedures and practices of depot

* Monitored postage allowances within the field

1989 - 1990

Human Resources Information Systems Master Trainer

- Canada Post Corporation

* Conducted in-classroom training sessions for Personnel

community within Canada Post (Edmonton/Calgary) for HRIS

* Business re-alignments

June 89 - November 89 (acting assignment)

Personnel Officer - Canada Post Corporation

* Interviewing/recruitment/screening/selection

* Employment activities reports

* Review of Organization Charts

* Process bids/transfers/demotions/promotions in unionized

environment

1987 - 1989

Employment Assistant - Canada Post Corporation

* Assisted in recruitment/screening/selection

* Set up Database source file for candidates

* Process bids, transfers, demotions, promotions

Education Union College Lincoln, NE

B.Sc. Business Administration - Management emphasis

Computer Skills Microsoft Excel, Microsoft Word, Microsoft Outlook

Interests Swimming, baseball.

Volunteer Past/

Present Positions: Mentors for Moms, Edmonton City Police Victim

Service Unit, KARA Board of Directors

References upon request



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