Customer Service Manager
Resume:
To Whom It May Concern:
RE: Marketing Manager
In regards to the above position I would like to submit my resume. You
will find in my resume that I have the qualifications that you seek. I
consider myself to be highly organized and have over 15 years experience in
management, this has given me abilities to problem solve, balance
priorities and create a team environment as I am very approachable. I have
worked in a customer service environment and bring excellent
organizational, presentation and communication skills with me.
If you feel I might be someone that would fit within your company then feel
free to give me a call at 780-***-**** and I would be more than happy to
meet with you.
Sincerely,
Brenda Bissonnette
1498 Welbourn Drive Home: 780-***-****
Edmonton, AB T6M 2M1 E-mail: ***-***@*******.***
BRENDA BISSONNETTE B.SC. BUSINESS ADMIN.
Experience: January/09 - Present
Business Owner - Snack/Pop/Coffee Vending Machines
August/10 - July/13
Alberta Distributor for Vehicle Tracking Devices
(Live Satellite Tracking Ltd.)
* Set Up 20 Retail Business Outlets - supplied tracking
devices
* Business Presentations to Management
* Training to customers and staff
Sept. 1994 - January 30/09
Office Manager - Psychiatrist Office
* Interviews/Staffing/reference checks
* Patient Billings
* Ordering/Buying office supplies
* Monthly payroll, month-end A/R, A/P
1990 - 1994
Officer, Stamp Depot - Canada Post Corporation
* Managed $125 Million of Postal Values/Warehouse
* Maintained stock levels for 1900 postal outlets
* Staffing/Supervision/Performance Appraisals/Discipline of
20 employees in a unionized environment.
* Control operation of computerized inventory system (PVIS)
* Established procedures and practices of depot
* Monitored postage allowances within the field
1989 - 1990
Human Resources Information Systems Master Trainer
- Canada Post Corporation
* Conducted in-classroom training sessions for Personnel
community within Canada Post (Edmonton/Calgary) for HRIS
* Business re-alignments
June 89 - November 89 (acting assignment)
Personnel Officer - Canada Post Corporation
* Interviewing/recruitment/screening/selection
* Employment activities reports
* Review of Organization Charts
* Process bids/transfers/demotions/promotions in unionized
environment
1987 - 1989
Employment Assistant - Canada Post Corporation
* Assisted in recruitment/screening/selection
* Set up Database source file for candidates
* Process bids, transfers, demotions, promotions
Education Union College Lincoln, NE
B.Sc. Business Administration - Management emphasis
Computer Skills Microsoft Excel, Microsoft Word, Microsoft Outlook
Interests Swimming, baseball.
Volunteer Past/
Present Positions: Mentors for Moms, Edmonton City Police Victim
Service Unit, KARA Board of Directors
References upon request
Contact this candidate