Customer Service Sales
Resume:
STEPHANIE LACERDA
Somerville, MA 02143
****************@*******.***
An international psychologist-turned-medical interpreter in Portuguese/English. Health educator with a focus on minorities and sexual violence. Portuguese teacher able to work with multi-cultural community.
education
2013 FOUND IN TRANSLATION BOSTON, MA
Medical Interpreter Job Training Program
2012-present COMPUTER SYSTEMS INSTITUTE CHARLESTOWN, MA
Business and Social Skills and English as a Second Language.
2003-2007 NEWTON PAIVA UNIVERSITY CENTER BRAZIL
Graduated with Honors. Bachelor of Psychology.
experience
2013-present EDUCATIONIST MOVEMENT FOUNDATION SAUGUS, MA
Portuguese Teacher
• Conducted Portuguese lessons taught to children beginning literacy as a way to educate and preserve the Portuguese Language and Brazilian culture in the U.S.
• Alert the parents and the community to the importance of the teaching Portuguese language and the benefits of bilingual education.
2010-2013 BRAZIL STARR INC/ MONEY TRANSFERS AGENCY SOMERVILLE, MA
Attendent
• Operated Customer Service and sending money to Brazil and other Latin American countries. Payment of bills and money orders. Flight sales and tourist packages. Schedule of appointments with the Consulate General of Brazil in Boston. Sending boxes to Brazil through carriers. Sale of Brazilian products.
• Ad hoc Interpreting.
2010 MILITARY POLICE OF MINAS GERAIS BRAZIL
Psychological Evaluator
• Psychological Evaluation Contest of the cadidates for police officer position. Read the corporate charters and bylaws for each of the S&P 1500 to code provisions of corporate governance.
• Application of psychological tests, correction of tests and achievement of psychological reports.
2007-2010 State Secretary of Social Development of Minas Gerais BRAZIL
Technical Social Psychologist of Center for Assistance to Victims of Violent Crimes
• Interdisciplinary work in Human Rights for violent crime victims. Psychological assistance to victims and family of murder, robbery, rape and sexual assault seeking to develop the accountability of the legal and citizenship.
• Therapy, counseling, studying cases, identifying needs and reports.
• Participation of the drafting team's Newsletter and supports the activities of the Network of Care for Violence. Organizing the Annual Seminar about Violence.
2006 State Secretary of Social Development of Minas Gerais BRAZIL
Internship of Human Rights hotline
Guidelines to citizens for the exercise of citizenship and democracy, conducting referrals to network services and allegations of crimes.
Orientations about government departments and laws. Assistance in stressful situations.
Writing down Mandatory reports.
• Relating to other organizations and departments.
Skills Fluent in Portuguese. Computer skills in tools like Word, Excel and Power Point. Experience working with children as therapist and babysitter. CPR/AED for Professional Rescuers and Health Care Providers certification in 2013 at American Red Cross of Massachusetts Bay.
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