Customer Service Supervisor

Brittany D. Patton

P.O. Box ****

Sumter, SC

Phone: 574-***-****

***************@******.***

OBJECTIVE:

Seeking a position as a Front Office Receptionist offering the best service possible by assisting

customers utilizing my skills, experience, & training in an efficient manner.

HIGHLIGHTS:

Analytical thinking, planning Decision making

Leadership Creativity

Writing & Verbal Communication Organization

Critical Thinking Time Management

WORK EXPERIENCE:

Guest Service Representative, 08/2013- 11/2013

Staybridge Suites, --- South Bend, Indiana

Job Duties: Assisting guests with proper check-in and check out of the hotel. Answering the

phone lines and assisting them with any questions or requests they may need. Helping them feel

as comfortable as they know how.

Site Coordinator, 6/2011 – 8/2011

Project Excellence I.N.C., --- Sumter South Carolina

Executive Director: Napoleon Bradford

Job Duties: Supervised Intern College Student Leaders, ordering daily meals for 150+ children

and making sure daily activities and classroom instructions was done correctly. Maintained a

daily count of each student and intern and also made sure everyone was in their correct

respective places at all times.

Front Desk Assistant, 8/2010 – 1/2011

Indiana University South Bend, South Bend, Indiana

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Immediate Supervisor: Paul Kirkau

JobDuties: Run all the operations of the front desk, help residents with check-in/check-out, rental

equipment, answering telephones, answering questions in reference to student housing, and

generally assisting with the all operations of the department.

Student Intern Leader, 5/2010 – 8/2010

Children’s Defense Fund (Project Excellence I.N.C), --- Sumter, South Carolina

Immediate Supervisor: Michelle Leonard

Executive Director: Napoleon Bradford

Job Duties: Helping children learn the basic fundamentals of reading & writing and

incorporating that with fun actives, so that they will have a direct passion for reading and

writing.

Assistant Fitness Center Worker, 8/2009 – 5/2010

University of South Carolina Beaufort, --- Bluffton, South Carolina

Immediate Supervisor: Jeffery Tillapaugh

Job Duties: Checking Student University I.D. cards in order to use the gym facility and loging

their information into Microsoft Excel. Maintained a clean/healthy environment by wiping down

the machines every hour and assisting the students whenever they needed assistance.

Student Help Desk Associate, 10/ 2008- 4/ 2009

University of South Carolina-Beaufort, ---Bluffton, South Carolina

Immediate Supervisor: Dr. Harvey Varnet

Job Duties: Assist students in operating Microsoft Office Software, and various assignments

from submitting online work via Blackboard or through Email.

Sales Associate, 1/ 2008- 6/ 2008

Victoria’s Secret- Store No# 1066, --- Sumter, South Carolina

Immediate Supervisor: Ms.Venecia Boyd

Job Duties: Operating Point of Sale Cash Register System (P.O.S.), assisting customers with

purchases through cash or credit transactions, operating fitting rooms, maintaining clothing

merchandise from inventory stock, restocking clothing merchandise, balancing cash and credit

purchases, processing credit card applications, providing customer service, and maintaining a

clean and safe environment.

Customer Service Associate, 12/2007 - 1/ 2008

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JC Penny’s- Store No# 0283, --- Sumter, South Carolina

Immediate Supervisor: Mr. Kevin Williams

Job Duties: Operating Point of Sale Cash Register System (P.O.S.), assisting customers with

purchases through cash or credit transactions, operating fitting rooms, maintaining clothing

merchandise from inventory stock, restocking clothing merchandise, balancing cash and credit

purchases, processing credit card applications, providing customer service, and maintaining a

clean and safe environment.

Customer Service Associate, 7/2007 – 10/2007

JC Penney’s- Store No #2258, --Augusta, Georgia

Immediate Supervisor: Mr. Fredrick Yeadon

Job Duties: Operating Point of Sale Cash Register System (P.O.S.), assisting customers with

purchases through cash or credit transactions, operating fitting rooms, maintaining clothing

merchandise from inventory stock, restocking clothing merchandise, balancing cash and credit

purchases, processing credit card applications, providing customer service, and maintaining a

clean and safe environment.

EDUCATION:

2015 University of South Carolina --- Columbia, South Carolina

Bachelor of Science, Human Services

REFERENCES:

Available upon Request

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