Customer Service Manager

CHETAN D.MHAPSEKAR

BUSINESS DEVELOPMENT EXECUTIVE

B-08, Ajit park CHS, Somwar Bazaar Road, Malad (W)

TEL :( M)808-***-**** EMAIL ID- **************@*****.***

PERSONAL PROFILE-

A motivated and committed Business Management Studies graduate with a proven

ability to effectively evaluate, organize and priorities work within an overall

project schedule. Positive, energetic, focused and eager to further grow and

develop existing business skills. Able to communicate effectively with work

colleagues at all levels, including key stakeholders and senior managers, with the

ultimate aim of delivering quality and value for money.

ACADAMIC QUALIFICATIONS-

YEAR UNIVERSITY DEGRE SPECIALISATION PERCENTAG

E E

2012- Mumbai BMS Marketing 52.25%

13 university

2009 Kolhapur HSC Science 53.83%

board

2007 Kolhapur SSC 77.69%

board

AREAS OF EXPERTISE-

Business Co-ordination, Close business deals, generate PMC Orders, report

recovery work, Carrying out tendering process, making business proposals &

presentations to clients & council all over Maharashtra, supervising & Co-

ordination with field activities.

.

WORK EXPERIENCE-

BUSINESS DEVELOPMENT EXECUTIVE

SYNERGY ENGINEERING & ENVIRONMENTAL SOLUTIONS JULY 2013 TO

PRESENT

Play a pivotal role in driving new business prospects forward, and assisting in

maximizing revenue opportunities. Responsible for encouraging best practice and

excellent customer service and providing my senior manager with status report and

formal supervision.

DUTIES-

Identifying, researching and targeting new business prospects.

Liaising with new and existing clients over the phone and meeting them face

to face.

Managing and maintaining databases of potential clients.

Developing strong working relationships with prospective new clients.

Preparing PowerPoint presentation for clients

Giving PowerPoint presentations to prospective clients.

EXPERIENCE & KEY COMPETENCIES-

Business development skills-

Able to identify and qualify potential new clients.

Experience of and able to communicate effectively with key decision makers

i.e. Heads of Departments and senior managers.

Conversant with Microsoft office applications &Completed MSCIT course

with 78%

Preparation of tenders for new business.

Carrying out tender process.

Knowledge of how to cleanse and maintain prospect and customer records

on the database.

Can speak fluently more than one language.

Meet and exceed new business targets

PERSONAL DETAILS-

DOB- 23/04/1992

Gender- Male

Nationality- Indian

Languages known- English, Hindi, Marathi

Passport - Yes (Validity- 03/2022)

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