Customer Service Manager

Location:

Posted:

April 02, 2014

Lennie Hesson

Detailed/Team Player

********@***.*** - 615-***-****

To excel in a career position where my abilities and

skills will contribute to the success of a reputable company.

WORK EXPERIENCE

Automotive Quality Associate

Yates Service LLC - Smyrna, TN - August 2013 to March 2014

Perform various quality checks on all Nissan units while driving them on and off the track. Experienced with

IS9001 quality standards.

Writer

Acheivements LLC; - Phoenix, AZ - August 2011 to July 2013

Creating and presenting Behavior Treatment Plans for behavioral health clientele.

School bus driver

Williamson County - Board of Education - December 2010 to August 2011

transportation of special education

children. Class B Certification License/Passenger Endorsement.

Auditor

Jacobson Companies - Lebanon, TN - March 2008 to July 2010

Responsible for all orders shipped, assisted/back up support for supervisor with daily operations of the

warehouse. Experienced with RF scanner for auditing.

Shipping/receiving clerk

Eagle Logistics - Mount Juliet, TN - April 2006 to March 2008

Responsible for inbound and outbound of all shipments...Processed all orders using FEDEX and UPS

software..

Order Manager/Processor

Bax Global - Mount Juliet, TN - May 2003 to April 2006

Used various computer programs including JD Edwards AS400, used APL online service to generate pickup

and delivery of products being shipped to the customers.

School bus driver

Williamson County - Board of Education - Franklin, TN - January 2001 to May 2003

transportation of special education

children. Class B Certification License

EDUCATION

Smith County High School - Volunteer State Community College

SKILLS

Microsoft Office, AS400, Citrix,10 key data entry, detail oriented, multi-tasking, data organization, sales

receptionist, customer service, auditing and tracking product and experienced at operating a sit-down and

stand-up forklift.