Steven Lee Tucker, MBA, BSN, RN
Keller, Texas 76248
******************@*****.***
Accomplished healthcare executive with nonprofit, for profit, adult
and pediatric experience. Demonstrated track record in financial
management and operational improvements. Proven ability to work with
boards, physicians, leaders and staff. A proven track record of
organizational and community leadership.
2013-2014 COOK CHILDREN'S NORTHEAST HOSPITAL (Nueterra Healthcare)
Hurst, Texas
Chief Executive Officer
Responsible for day to day operations of a for profit joint venture between
Cook Children's Healthcare System, Nueterra Healthcare Management
Corporation and a physician group
.
. Successfully led hospital through Joint Commission Hospital and Lab
survey.
. Successfully led hospital through conversion to Meditech system.
. Increased physician investor satisfaction from 62% in 2012 to over 80%
in 2013.
. Increased employee satisfaction survey results to a record level.
. Achieved record financial results in 2013. 24.1% net operating margin
on $62 million in revenues.
. Increased emergency room visits by 163% in 2013 from previous year
through streamlining processes, increased marketing strategies.
. Increased gross revenue per surgical case in 2013 from previous year.
. Increased Cash Collection as percentage of net revenue from previous
year.
. Increased Gross and Net Revenue per Imaging Scan by over 25% by
maximizing staff and resources.
. Decreased Account Receivables greater than 60 and 120 days by 18%.
. Medical staff of over 200 physicians.
. Supervised over 200 employees.
. Maintained less than 2% turnover rate in hospital.
2010-2013 ADVANCED DIAGNOSTICS HEALTHCARE
Houston, Texas
Senior Vice President
Responsible for day to day operations of 8 separate healthcare companies.
These companies are as follows:
. X-ray X-press: Largest mobile imaging company in the State of Texas.
Servicing over 300 facilities, providing x-ray, ultrasound, cardiac
echograms, and EKG's.
. Chopra & Associates: A physician group that provides radiology
readings for over 300 facilities across the State of Texas.
. Urgent Care Clinic.
. Family Practice Clinic.
. Advanced Diagnostics Geriatric Center of Excellence at University
General Hospital.
. Ambulance Company.
. Imaging Center: This center provides CT, MRI, Interventional Radiology
Services, Ultrasound, Nuclear Medicine, Cardiac Echo, and X-ray
service.
. Mobile Interventional Radiology Service: Provide mobile service to
over 50 facilities. Services include, but are not limited to: G-tube
placement, Central Line placement, PICC placement, IVC filter
placement.
2009-2010 TRIUMPH HEALTHCARE NORTH, HEIGHTS, CENTRAL HOSPITAL'S
Houston, Texas
Chief Executive Officer
Responsible for day to day operations of a for profit joint venture between
physicians and Triumph Healthcare for three hospitals, a 100 bed, and two
40 bed hospitals.
. Group CEO for 4 Hospitals.
. CEO mentor for new CEO's.
. Successfully planned, and organized opening of a new 40 bed free
standing hospital.
. Supervised over 500 employees.
. Medical staff of over 400 physicians.
. Successfully turned around a 40 bed hospital from a negative 1.2
million dollar EBITDA to a positive EBITDA within 4 months. This was
done by increasing census, decreasing expenses, increasing acuity of
patients, and recruiting new physicians to the medical staff.
. Lead two hospitals through a successful Joint Commission surveys.
. Lead one hospital through initial TDH survey.
. Maintained ALOS of 25 days or greater.
2007-2009 GULF STATES LTAC OF NEW BRAUNFELS
New Braunfels, Texas
Chief Executive Officer
Responsible for day to day operations of a 40 bed for profit joint venture
hospital between physicians and Gulf States Healthcare.
. Successfully planned, and organized opening of a new 40 bed free
standing hospital during construction phase.
. Responsible for hiring all employees, implementing all processes and
procedures for this new hospital.
. Successfully managed initial hospital 3 year deemed status Joint
Commission survey with no deficiencies.
. CEO mentor for new CEO's in the corporation.
. Supervised over 150 employees.
. Medical staff of over 100 physicians.
. Maintained ALOS of 25 days or greater.
2005-2007 MEDREC INC.
San Antonio, Texas
Vice President
Responsible for day to day operations of the largest therapy staffing
agency in the State of Texas.
. Successfully prepared company for its initial Joint Commission
accreditation.
. Received Joint Commission accreditation in April of 2006.
. Successfully planned, organized, and implemented a new "travel
division". Medrec is now operating nationwide with the opening of the
travel division. The company is now placing therapists nationwide.
. Guided company to its most profitable year in its 32 year history.
2001-2005 SELECT SPECIALTY HOSPITAL-SAN ANTONIO INC.
San Antonio, Texas
Chief Executive Officer
Leader of a 44-bed Long Term Acute Care for profit Hospital within a
Hospital. Completely reorganized and positioned hospital for sustained
growth.
. Turned 1.1 million dollar loss into a positive EBITDA within the first
2 months of employment. Increased census in first 2 months of
employment by 40%.
. Maintained highest occupancy rate of any hospital in the corporation
the last 4 years. Maintained an occupancy rate of greater than 98%.
. Transitioned the hospital to manage under Prospective Payment System.
. Maintained ALOS of 25 days or greater.
. Awarded "Most improved Hospital", and "Hospital of Excellence" by
Select Medical Corporation in 2002.
. Maintained lowest operating costs in corporation in 2002 & 2003.
. Top 5 lowest operating costs in corporation in 2004.
. Employee turnover rate less than 1% in 2002, 2003, and 2004.
. Successfully guided hospital through two Joint Commission surveys, and
one Joint Commission lab survey.
. Oversaw 10-bed hospital expansion in 2004.
. Hospital recognized as training site for other corporations employees.
. Established premier wound care program.
. CEO mentor for new CEO's entering the corporation.
. Supervised a staff of over 150 employees.
. Medical staff of over 350 physicians.
1998-2001 CENTRAL TEXAS MEDICAL CENTER
San Marcos, Texas
Director of Acute Care Nursing
. Nursing leader of this Joint Commission accredited 113-bed non profit
Acute Care Hospital.
. Oversaw all aspects of nursing in the hospital.
. Supervised for over 250 employees.
. Successfully guided hospital through one Joint Commission survey with
a score of 98. No type one deficiencies.
1983-2003 UNITED STATES ARMY
. Army Nurse Corp Officer and Non-Commissioned Officer.
. Gulf War Veteran.
. Various assignments to include: Special Forces Medic, Chief of
Division of Readiness, Education and Training; Head Nurse Neonatal
Intensive Care (NICU) Unit; NICU Flight Nurse; NICU Staff Nurse;
Instructor Practical Nurse Course; Instructor Registered Nurse
Critical Care Course.
Education
Gordon University
Master of Business Administration
Concentration in Healthcare Administration
Pacific Lutheran University
Bachelor of Science in Nursing
Central Texas College
Associate in General Studies
University of Florida
Undergraduate Course Work
Organizations
American College of HealthCare Executives
Sigma Theta Tau, National Honor Society of Nurses
HEB Rotary Club