Human Resources Administrative Assistant

Rosa Saavedra

Human Resources

**** ****** ****** - *******, ** 92336

*****************@*****.*** - 909-***-****

Human Resources Generalist with extensive experience within fast-paced, dynamic corporate environments.

Recognized for strong problem solving, organizational and project management skills. Efficient and resourceful

under pressure with high energy, enthusiasm, a competitive spirit and a strong desire to succeed. Impeccable

written and verbal communication skills.

WORK EXPERIENCE

Provider Data Entry - Corporate Claims

EMPLOYERS Insurance Company - Glendale, CA - 1987 to 2011

Ran own department handled and maintained nationwide provider payment data base for company. Job was

outsourced to Reno, NV - laid off 11/2011.

Administrative Assistant - Manager, Corporate Claims

EMPLOYERS Insurance Company - Glendale, CA - 2008 to 2009

Processed payments nationwide to claimants, dr's, attorney and other vendors for company. Work moved to

Henderson, NV. Transferred to PDE position.

Administrative Assistant - V.P. Corporate Claims

EMPLOYERS Insurance Company - Glendale, CA - 2006 to 2008

Assisted executive with excel reports for meetings, travel arrangements, meeting setups, catering events for

executive meetings or employee moral. Also assisted Manager, Corp Claims.

Administrative Assistant - V.P. & Division Manager Corporate Claims

EMPLOYERS Insurance Company - Glendale, CA - 2003 to 2006

Support to executive, reports produced in excel for board meetings, department head meetings, reviews. Also

providing support to 4 Managers including 4 Marketing individuals.

Departments include Claims, Marketing, Underwriting, Loss Control departments. One of my main

responsibilities was to motivate the moral for each department this included anywhere from 120-125 individuals

by coordinating creative events. Ice cream fair and having the executive service the ice cream, raffling movie

tickets, bagel Friday's. Just an example. This was all being worked on while maintaining support for 4 Sales

people, reports being generated on timely basis for each sales person. Multi-tasking is one of my strong points.

Executive was laid off and I was transferred to another executive.

Human Resources Generalist

FREMONT Insurance Company was acquired by EMPLOYERS Insurance Company - Glendale,

CA - 1987 to 2003

Acted as Human Resources liaison, handling a variety of HR functions for 500 + employees in Glendale,

Newbury Park, San Francisco and regional locations for Corporate, Nevada.

• Handled pre-employment Testing and Background Checks.

• Successfully recruited and staffed employees for non-exempt and exempt positions.

• Conducted New Hire Orientations, including Benefit presentations, processing all new hire paperwork and

enrollment forms.

• Performed Exit Interviews, communicating associated relations issues and trends to management.

• Provided counsel to all levels of corporate employees regarding company policies, procedures, and

guidelines, ensuring compliance to federal and state employment law.

• Maintained Human Resources Management System.

• Coordinated all payroll related transactions with the corporate office.

• Established and managed partnerships with temporary agencies, negotiating annual contracts, creating and

maintaining a database to track costs.

• Managed and presented Annual Benefit Open Enrollments and followed up to ensure timely and accurate

submission of enrollment forms.

• Provided assistance to AVP of Human Resources, AVP of Employee Relations, Director of Benefits &

Compensation, and HR Supervisor as needed.

• Oversaw several key programs, including Tuition Reimbursement, Associate Recognition Awards, Company

picnic and corporate events which contributed to employee morale.

Human Resource department was moved to Reno, NV and all HR in California was laid off. I was the only

one that remained transferred to Executive.

Personnel/Payroll Clerk

INTERCHECKS INC - Commerce, CA - 1984 to 1987

Responsible for processing and maintaining personnel and payroll records, and monthly reports.

• Reorganized entire Human Resources record keeping and filing system, resulting in more efficient access

to records.

• Processed employment verifications as well as responding to unemployment insurance claims.

• Coordinated all benefit enrollments and billing ensure accurate process.

• Maintained records for payroll and verified time card record keeping for non-union and union employees.

• Acted as liaison for non-union employee and union representatives.

Payroll Clerk/Personnel/Medical Staff/Accounts Payable-Receivables

Monterey Park Hospital - Monterey Park, CA - September 1980 to April 1984

Processed payroll in-house for 120-200 employees ft, pt, per diem, 3 shifts, worked on weekends, overtime

if needed. Manually processed clock in time cards, generated info into payroll system, ran manual audit

confirming time worked. Printed checks. If discrepancies a check was rerun. Personnel paperwork for new

hires I processed and maintained all confidential personal information. Reference checks, license verification,

orientation, physicals, up to date licensing for nurses, technicians, pharmacists I maintained all files. Medical

Staff maintained doctors files, maintained license verification, mailed out letters from the doctors. Accounts

Payable/Receivables - assisted in filing for Supervisor and organizing bill due dates, while crediting the hospital

with payments received credits/debts.

During 1985 - 1987 I also worked as a PBX Operator for the hospital part time. Enjoyed working for this small

hospital I was able to wear many hats. During my time as an operator I was offered a supervisor position, I

was working for Fremont at the time and I turned it down.

EDUCATION

B.S. in Business Management

University of Phoenix - Pasadena, CA

Human Resources Management

UCLA - Los Angeles, CA

ELA Community Skill Center - Monterey Park, CA

SKILLS

HRIS, Spanish Speaking

ADDITIONAL INFORMATION

COMPUTER SKILLS

Proficient in Outlook, MSWord, Excel, PowerPoint, EPIC (Claims), Point (Claims), FOCUS (Claims),

Data Warehouse (Marketing), DCO (Underwriting), Sircon, Lotus Notes and HRIS, HR ADP system, 10-key.

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