Customer Service Account Executive

Ryan Herd

**** ****** ******* ******, ** ***** Phone: 601-***-**** E Mail: ***********@*******.***

Professional Summary

Enthusiastic, resourceful recent graduate with an academic and professional background in marketing and

customer service with the ability to establish priorities and meet challenges head-on. Strong project

management skills and an exceptional leader talented at creativity, customer service, and an exceptional fast

learner. Technically-savvy with outstanding relationship building, management, and leadership skills. A highly

ambitious individual with a background in sales, sports, marketing and a little advertising also expertise in

marketing creativity and community outreach programs.

Profile

Flexible

•

Versatile

•

Thrives in deadline-driven environments

•

Poised with excellent team-building skills

•

Skills

Fast Learner Project management

• •

Creative

•

Highly Dependable

•

Leadership

•

Team Player

•

Community Assertive

•

Self-motivated

•

Work History

Mancini Entertainment Group, Vice President of Operations December 2012 to Present

Atlanta, Ga

• Manage daily operations of our firm which manages up and coming entertainers

Comcast Advanced Solutions Center, Customer Account Executive July 2011 to June 2012

Madison, MS

Troubleshoot issues with Internet and phone service in a technical support inbound call center.

•

• Maintained a positive attitude in such a tense position and hostile environment.

• Developed new team projects for employee evaluation, which resulted in marked performance

improvements.

Affiliations

Member, Delta Sigma Theta Sorority, Inc (since April 2010): a not-for profit Greek-lettered sorority of college-

educated women dedicated to public service with an emphasis on programs that targets: Economic

Development, Educational Development, International Awareness and Involvement, Physical and Mental

Health, and Political Awareness and Involvement.

Contact this candidate