Project Manager Management

KENNETH T. JONES, JR.

*** ***** **. ** ****** 706-***-****

Rome, GA 30161 ******@***.***

Home 706-***-****

Summary

I am a Local Pastor in the Rome/Floyd County area with twelve years of non-profit church management, leadership,

planning, organizing and coordinating resources, including performance management. I also have seven years of

industry project management experience. I served the Cave Spring Circuit for seven years while helping with several

community organizations. I currently serve as the Pastor of the North Rome UMC and I am a current and active

member of the AACPA, NAACP, the National Human Services Honor Society and I am a Certified Holistic Life

Coach.

Experience

A Step in the Right Direction 2010 – Present

Founder/CEO - Life Coach

Assisted clients with career, financial and family issues.

Evaluated client’s current life balance status.

Assisted clients in setting goals and motivated them to take action.

Directed individuals and groups with the aim of achieving the best out of life through thoughtful, creative and

impactful training that resulted in a change in cultural mindset.

Assisted people in the decision making process to improve their personal and professional lives.

Showa Best Glove 2012 – 2013

Quality Systems Specialist

Evaluated, revised and implemented changes/improvements to the Quality Management System to align with ISO

9001:2008/13485:2003

Developed company policies and procedures for best practices per the ISO 9001:2008/13485:2003 standards

Facilitated the efficient handling and investigation of Product Service Reports (complaints)

Maintained the internal auditing program and worked with internal auditors to schedule, plan, execute and report

on internal audits

Maintained the Corrective Action/Preventive Action system

Collaborated with purchasing to maintain the supplier quality system

Maintained the incoming inspection system for finished product received at the Distribution Center, inclusive of

returned goods from customers; and work with Logistics personnel to maintain control and disposition of

nonconforming product

Ensured the collection, maintenance and analysis of data relative to listed responsibilities for the purpose of

presentation in management review and improvement initiatives

CCH Small Firm Services 2008 - 2012

Business Systems Analyst II/Certified Scrum Master

Project Manager/Scrum Master for TaxWise Online Product Development team and the TaxWise Desktop Product

Development Team as well as Improvement Analyst monitoring project methodologies to ensure compliance to IRS

Standards

Managed and coached product development teams consisting of 6-8 members including developers, analysts, QA

and DBAs as needed.

Conducted Pre-Planning with Product Owners to develop User Stories and prioritization of User Stories for

Product Backlog.

Conducted monthly, quarterly and yearly planning events with the entire Scrum Team to manage sprints and report

on statuses of projects

Managed Product Backlogs to include estimating using Planning Poker and historical Artifacts with past story

points

Developed and implemented both an internal SLA between the Product Development and Systems Quality

Assurance groups and an external SLA between our organization and an offshore development firm to include

product workflows, delivery schedules, etc.

Facilitated daily Scrum Meetings to ensure projects were on schedule and identify impediments to be removed

Held Sprint Reviews with Product Owners and other executives to communicate project progress.

Facilitated demo/retro sessions for product demonstrations to ensure functionality was accurate and aligned with

the goals of the sprint. Also discussed success, failures, and areas for improvement with the scrum team.

Maintained Scrum Artifacts such as Product Backlog, Burn Down Charts, Capacity Models, Meeting Minuets, and

other Retrospective Items in Team Foundation Server (TFS) and MS SharePoint

Successfully managed companywide project for CMMI Level 2 compliance per IRS mandate; CMMI Level 2

Compliance achieved in October 2011.

Performed audits to ensure organizational compliance for CMMI Level

Performed Measurement and Analysis of process and procedures to ensure effectiveness of adherence to project

methodologies, as well as, pinpoint areas for change

Presented lessons learned and innovative approaches to improvement to resulting from the measurement and

analysis process to executive level management

Managed the development of departmental procedures for CMMI Level 2 compliance

Trained co-workers CMMI and Scrum methodologies

Managed multiple team projects for developing and testing various states tax software updates to meet IRS

Guidelines to include conversion testing of competitor software

Tested tax software for compliance with IRS guidelines, as well as accuracy of calculations and functionality

Developed a Tax QA manual consisting of all necessary procedures and task list which is used as a reference and

training manual for current, as well as, new Tax QA team members to meet CMMI requirements

Trained co-workers on new software, technology and project methodologies introduced to the organization

Suzuki Manufacturing of America Corporation, Rome, GA 2002 - 2008

Quality Control Technician/Warranty Claims Analyst/Rework Staff Coordinator

• Performed daily monitoring of Suzuki's warranty claims for national and international sales.

Maintained the internal auditing program and worked with internal auditors to schedule, plan, execute and report

on internal audits

Maintained the Corrective Action/Preventive Action system

Coordinated rework projects, to include overseeing and training the rework staff.

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Developed company policies and procedures for best practices per the ISO 9001:2000 standard

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Performed daily quality inspections of parts associated with the manufacturing of ATV's.

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Used precision instruments/tools to measure supplied parts to ensure they meet Suzuki specifications.

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The Music Network, Norcross, GA 1999 - 2002

IT Supervisor/Systems Administrator

• Responsible for daily system maintenance and support of proprietary accounting and distribution software

package for 80 plus internal users

• Responsible for setup, implementation, and support of retail store internet lookup computers

• Installed an maintained new and existing computer hardware and software

• Trained end users on system functionalities and created user manuals for all department areas of the company

• Responsible for the setup and daily maintenance of internal e-commerce server, distribution server, and

workstations

• Server as telephone system administrator

• Served as liaison between company and various vendors for equipment and services

Education

International Theological Center, Gammon – M. Div Currently enrolled

B.S., Human Services - Cum Laude, Shorter College 2010

A.S., Business, Shorter College 2008

Diploma, Networking Technology - Advanced Career Training 1999

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