Administrative Assistant Quality Control

Teresa Salvador

***** ******** **** *** # * ? Dallas, Texas 75218 ? 469-***-**** ?

***********@*****.***

Administrative Assistant

EDUCATION & TRAINING

Diploma May 1986

North Dallas High School Dallas, TX

Certificate - Micro- Computerized Bookkeeping August 1992

Richland College Richardson, TX

Certificate - Data Entry 1986

Allstate Business College Dallas, TX

KEY COMPETENCIES

. Reading Comprehension

. Speaking

. Writing

. Mathematics

. Monitoring

. Time Management

. Judgment and Decision Making

. Active Learning

. Management of Financial Resources

. Quality Control Analysis

. Equipment Selection

. Active Listening

. Coordination

. Critical Thinking

PROFESSIONAL EXPERIENCE

Card Inssuance Ops Support Representative 2 - Vault July 2012 - February 2014

CitiBank 10068 Grader St Dallas Tx

75235

Print and Prepare over $400+ request forms for processing daily:

Entered Number of cards for each order form into Vault Database; Pull

and Fulfill each order form to be forwarded to Embossing team;

Processed daily and weekly inventory of Vault; Research and resolve

"out of balances" issues; Received shipment of 1,000,000 + on a regual

basis; Complete "end of shift" reports and other documentation at the

end of each day; Received Star player awards 3 times during my

employment with this company.

Inventory Analyst July 2000 - September 2011

J P Morgan Chase 4501 New York Ave Arlintong, Tx 76018

. Reviewed and prepared various documents, reports and system entries as

necessary for financial entry; Preformed routing account activity

review of risky transactions; Assist customers with identifying

charges on debit cards; Reviewed fraud case files for accuracy;

Audited closed claims in order to clear outstanding items on the GL

Reconciliations; Prepare incoming and outgoing correspondence for

customers; Contacted branch managers on Business accounts; Received

incoming calls from customers in regards to opening and closing

accounts, direct deposits, credit cards, loans and mortgage inquires

Administrative Assistant August 1992 - February 2000

Legal Services of North Texas 1515 Main Street Dallas, Tx 75201

. Prepare invoices, reports, memos, letters, financial statements and

other documents, using word processing, spreadsheet, database, or

presentation software.

. Read and analyze incoming memos, submissions, and reports to determine

their significance and plan their distribution.

. Open, sort, and distribute incoming correspondence, including faxes

and email.

. File and retrieve corporate documents, records, and reports.

. Greet visitors and determine whether they should be given access to

specific individuals.

. Prepare responses to correspondence containing routine inquiries.

. Make travel arrangements for executives.

. Set up and oversee administrative policies and procedures for offices

or organizations.

. Review operating practices and procedures to determine whether

improvements can be made in areas such as workflow, reporting

procedures, or expenditures.

. Answer phone calls and direct calls to appropriate parties or take

messages.

. Perform general office duties, such as ordering supplies, maintaining

records management database systems, and performing basic bookkeeping

work.

. Prepare agendas and make arrangements, such as coordinating catering

for luncheons, for committee, board, and other meetings.

. Provide clerical support to other departments.

Accounting Clerk August 1992 - February 2000

Legal Services of North Texas 1515 Main Street Dallas, Tx 75201

. Check figures, postings, and documents for correct entry, mathematical

accuracy, and proper codes.

. Operate computers programmed with accounting software to record,

store, and analyze information.

. Comply with federal, state, and company policies, procedures, and

regulations.

. Debit, credit, and total accounts on computer spreadsheets and

databases

. Classify, record, and summarize numerical and financial data to

compile and keep financial records.

. Calculate, prepare, and issue bills, invoices, account statements, and

other financial statements according to established procedures.

. Compile statistical, financial, accounting or auditing reports and

tables pertaining

. Code documents according to company procedures.

. Access computerized financial information to answer general questions

as well as those related to specific accounts.

. Operate 10-key calculators, and copy machines to perform calculations

and produce documents.

. Reconcile or note and report discrepancies found in records.

. Perform financial calculations

. Perform general office duties such as filing, answering telephones,

and handling routine correspondence.

. Prepare bank deposits by compiling data from cashiers, verifying and

balancing receipts, and sending cash, checks, or other forms of

payment to banks.

. Receive, record, and bank cash, checks, and vouchers.

. Calculate and prepare checks for utilities, taxes, and other payments.

. Compare computer printouts to manually maintained journals to

determine if they match.

. Reconcile records of bank transactions.

ACCOMPLISHMENTS & AWARDS

. Employee of the Month, 2010

. Star Player 3 different times, 2013

TOOLS & TECHNOLOGY

. I have 15+ years experience with Microsoft (excel, word, outlook),

Windows, Internet Search. I am a Team player with excellent

interpersonal skills, Office etiquette and phone manners with

appreciation of commitment to the work place. Multi-tasking skills

developed from previous experience. Motivated self-starter with the

ability to make sound decisions and take necessary action when

required.

Contact this candidate