Sales Manager

Cynthia Chandler

972-***-**** Home . 469-***-**** Cell

****************@*********.***

Profile

Highly motivated professional with excellent experience assisting in

administration coordination, research and report writing. Provide

analytical critical skills, excellent communication, and outstanding

organizational skills. A fast learner with a personal commitment to

continuing to increase knowledge and professional skills, achieve at the

highest level of performance, and be a part of the success of an

organization

Core Competencies

Pacer LPA AS400

ILA SRM EPW

Regulatory Compliance Microsoft Office

Professional Experience

fORECLOSURE sPECIALIST ii 2/2010 - 12/2013

Bank of America - Ft.Worth, TX

Monitored accounts throughout the foreclosure process, guaranteeing

compliance with investor and insurer guidelines.

. Corresponded with pre-designated foreclosure counsel to ensure that all

files are processed timely and within compliance

. Provided documentation or information for the attorney to complete the

foreclosure process

. Identified potential problems and risks within the foreclosure process

and resolve or escalate accordingly

. Ensured the home owner was directed to the Home Retention Department for

possible assistance to cure the delinquency

. Appropriately postponed sales based on notification from workout

department and notifying the attorney to refrain from sales

. Processed Reinstatements and Payoffs as funds were received and processed

in the Lender system

. Handled Bankruptcy filings and ensuring Attorney is notified in a timely

manner as well as internal departments to ensure the company is following

legal guidelines and state laws for Bankruptcy

. Informed investors of postponements and sales, including sale amounts and

figures, in order to cut company losses and curtailments

. Created bids by following state mandates, mortgage insurance guidelines

and state fee rules for the property to be reverted back to the

beneficiary

BANKRUPTCY ACCOUNT MANAGER 2/2008 -2/2010

Ascension Capital Group- Dallas, TX

Served as a subject-matter expert by assisting clients with bankruptcy

proceedings.

. Ensured the timely filing of proofs of claim and requested motions for

relief

. Ran and monitored various reports on a daily and weekly basis to verify

delinquent events

. Completed verifications and reviewed bankruptcy plans

. Preformed preliminary bankruptcy related research for customer disputes

FILE CLERK 2/2007 - 2/2008

The Millennium Group, Dallas, TX

Brought aboard to redevelop and organize the company's filling system.

. Created, organized, and retrieved files

. Scanned and uploaded documents

. Researched and archived missing data

Fax Analyst 3/2006 - 11/2006

Choice Staffing - Dallas, TX

Analyzed and distributed correspondence

. Sorted and organized correspondences to the appropriated field office

. Developed and helped initiate a major process to reduce distribution

errors by 20%

ComPosition Technician/Proofreader 1/1980 - 8/2004

Taylor Publishing Company - Dallas, TX

Ensured that documents for publication were well written and grammatically

correct

. Evaluated the elements of the consumer products to ensure that

specifications were met

. Created layouts using desktop publishing

.

Education

Cedar Valley College

Dallas, TX

References available upon request

Contact this candidate