Customer Service Training
Resume:
ARLYSS DIANA A. ADAPON
Address: B* L** Don Aniceto St.
Garcia Heights Sucat, Parañaque City
Contact No’s: +639*********; 8272469
Email: *****************@*****.***
OBJECTIVES: • To work in a prestigious company that utilizes
my skills, offers career advancement where I can
enrich my knowledge and in return, be an
essential material for the company's growth.
• To be able to work in a growth-oriented
organization in which it can provide an
opportunity for personal growth and pursue a
career that will attain my desire for excellence in
tourism industry.
EDUCATIONAL
BACKGROUND: TERTIARY:
San Beda College Alabang
BA International Studies Major in Tourism
2010-2014
SECONDARY:
St. James College of Parañaque
Dr. A Santos Ave. Sucat, Parañaque City
2006-2010
PRIMARY:
Lycee D’ Regis Marie
2004-2006
Veritas Parochial School
2001-2004
PERSONAL PROFILE: • Date of Birth: April 28 1993
• Place of Birth: San Juan, MM
• Age: 20
• Gender: Female
• Civil Status: Single
• Height: 5’3
• Weight: 51 kg
• Religion: Catholic
• Nationality: Filipino
SKILLS:
Certified Basic Working Proficiency in English
•
(TOEIC)
Computer literate: MS Word, MS Excel, MS
•
PowerPoint
Can communicate both in English and Tagalog
•
fluently
Can speak in basic French
•
Can work fast and efficiently
•
Honest and loyal towards work
•
Responsible, creative, reliable and dependent
•
Skills in Typing/Encoding
•
Strong customer service and telephone skills
•
Team player and possesses good leadership skills
•
Willing and capable to undertake related jobs
•
TRAINING AND
SEMINARS ATTENDED: • “Social Entrepreneurship”
San Beda College Alabang
Speaker: Mr. Tony Meloto
•”Career Talk, A Career at 30,000 feet”
San Beda College Alabang
• “Lecture on Protocol, Social Graces and Etiquette”
San Beda College Alabang
Speaker: Amb. Vicente Bandillo
• Career Talk: A take on Tourism and Hospitality
San Beda College Alabang
• Seminar re: “Hotel Management”
Cebu City Marriott Hotel
January 2013
• On-the-Job Training (OJT)
Department of Foreign Affairs
Office of Protocol and States Visits
April-July 2013
• Student on Board Training Program
C/o Star Cruise Virgo, Singapore
February 2014
CHARACTER
REFERENCES: • Rodillo A. Catalan
Department of Foreign Affairs
Office of Protocol, Director for Ceremonials
• Rosario Aquino
San Beda College Alabang
Prefect of Student Affairs
Myrna Escoto
•
San Beda College Alabang
Professor
• Nelson Guinmapang
IT Consultant, Teradata
Bert De Castro
•
Bureau of Internal Revenue
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