Manager Sales
Resume:
Jeanne E. Kubrin
Chardon OH ****4
**********@*****.***
Myers Industries, Lawn and Garden Group, Middlefield, OH Nov.
Credit Manager
• Managed the Credit and Collections function for Lawn and Garden Division, approximately
$210 million annual sales.
• Automated all aspects of invoicing, and sales reporting.
• Consolidated Credit and Collections functions from 4 international locations to one central
location, with reduction in headcount.
• Improved DSO 11 days in 18 months and maintained that improvement.
• Lead Order Entry Revamp Team as part of a division wide initiative to improve on- time
delivery. Goal was to reduce errors, institute auto-populated pricing, establish consistent order
entry processes at each location, and improve the customer experience. Have reduced errors to
25% of initial measure, and reduced pricing credits by 85%.
• Lead Team to improve service to retail customers, identified root cause of short payments and
implemented changes in customer service and shipping to improve payment.
• Improved reporting to Sales Team, gaining support and cooperation by supplying informative
useful reports outlining the AR status by territory, by sales rep.
• Instituted a program that limits special pricing or terms to only customers with good payment
history.
• Updated Credit Application for US, Canada to include language that permitted UCC filing when
required and strengthened our Terms and Conditions of Sale.
• Sourced options for credit insurance, compared options and made recommendation.
• Manage 2 Sr. Credit Analysts, and 2 AR Clerks.
STERIS Corporation, Mentor, Ohio Feb. 2007- Nov.
2008”
Senior Corporate Credit Manager
• Managed domestic and international credit and collection functions for company with $1.7
billion in sales.
• Defined and implemented global credit policies improving compliance with corporate
requirements and reducing risk in some global markets.
• Designed and implemented new credit evaluation policies for dealer network in Latin, Central,
and South America to encourage growth in that region by nearly 80% year over year.
• Consolidated separate credit and collections functions into one streamlined, more effective
group.
• Improved DSO by three days domestically, and nearly 20 internationally during fiscal year.
• Created Process Improvement roles in the Credit department, aligning our group with the rest of
the organization. Improved DSO and % current through those roles, and improved the customer
experience by stopping defects before the customer identified them.
• Achieved record setting free cash flow for Fiscal Year 2008.
• Managed 2 supervisors, 2 process improvement analysts and (indirectly) 14 credit analysts.
Avery Dennison Corporation, Painesville, Ohio Nov.
2001-Feb. 2007
Manager, Customer Financial Services, Graphics and Reflective Divisions
• Manage international and domestic credit and collections functions for multiple business
divisions with sales in excess of $700MM.
• Key participant on Corporate Global Credit Task Force. Standardized processes and agreed
upon best practices for Asian, European and South American business units.
• Manage Letters of Credit, Documentary Credits and Cash against Documents transactions.
• Assess risk on new accounts; evaluate credit worthiness of current customers.
• Meet with customers; negotiate payment plans for large balance key accounts with credit issues.
• Work closely with sales, customer service and manufacturing to address complaint issues more
quickly, improving response time by an average of 10 days.
• Six Sigma and Lean Sigma trained, completed 3 Greenbelt projects.
• Won 2004 Leadership Excellence Award for work on Sarbanes Oxley implementation.
• Managed 5 Credit Analysts and 2 Complaint Administrators.
OSI Sealants, Inc. Mentor, Ohio March 2001- Nov.
2001
Credit and Collections Manager, $100 million sales
• Managed the credit and collections function for 3500 active accounts. Directed 4 Credit
Analysts.
• Wrote credit policy for evaluating new accounts, revamped existing policy to better reflect
changing cash flow requirements and accounts receivable expectations.
• Installed “GETPAID “collections software, improving DSO by 5 days in 4 months.
Flambeau Products Corporation, Middlefield, Ohio
1996-2000
Corporate Credit Manager for a plastics manufacturer, $85 million sales
• Managed the corporate credit function with over 6000 active accounts, in a team environment,
working closely with sales and operations.
• Improved overall DSO by 10 days.
• Participated as a key team member in company's first e-commerce initiative.
• Wrote and implemented domestic and international credit policy guidelines
• Instituted a credit card program and grew that business to over $800K in 2 years.
• Managed staff of 5.
ENPAC Corporation, Plastic Safety Products Manufacturer, Willoughby, Ohio
1992 -1996
Accounting Manager/ Human Resources Manager
• Generated financial statements. Prepared month-end journal entries.
• Supervised A/P, A/R, billing, payroll, and human resources functions and personnel.
• Managed H/R function for 100 employee facility.
Education
Bachelor’s Degree, Business Administration. Lake Erie College, 1996
Associates Degree in Applied Business, Accounting Technology, Kent State University 1982
Jeanne E. Kubrin
9880 Mentor Rd.
Chardon OH 44024
**********@*****.***
Myers Industries, Lawn and Garden Group, Middlefield, OH Nov.
2008- March 2014
Credit Manager
• Managed the Credit and Collections function for Lawn and Garden Division, approximately
$210 million annual sales.
• Automated all aspects of invoicing, and sales reporting.
• Consolidated Credit and Collections functions from 4 international locations to one central
location, with reduction in headcount.
• Improved DSO 11 days in 18 months and maintained that improvement.
• Lead Order Entry Revamp Team as part of a division wide initiative to improve on- time
delivery. Goal was to reduce errors, institute auto-populated pricing, establish consistent order
entry processes at each location, and improve the customer experience. Have reduced errors to
25% of initial measure, and reduced pricing credits by 85%.
• Lead Team to improve service to retail customers, identified root cause of short payments and
implemented changes in customer service and shipping to improve payment.
• Improved reporting to Sales Team, gaining support and cooperation by supplying informative
useful reports outlining the AR status by territory, by sales rep.
• Instituted a program that limits special pricing or terms to only customers with good payment
history.
• Updated Credit Application for US, Canada to include language that permitted UCC filing when
required and strengthened our Terms and Conditions of Sale.
• Sourced options for credit insurance, compared options and made recommendation.
• Manage 2 Sr. Credit Analysts, and 2 AR Clerks.
STERIS Corporation, Mentor, Ohio Feb. 2007- Nov.
2008”
Senior Corporate Credit Manager
• Managed domestic and international credit and collection functions for company with $1.7
billion in sales.
• Defined and implemented global credit policies improving compliance with corporate
requirements and reducing risk in some global markets.
• Designed and implemented new credit evaluation policies for dealer network in Latin, Central,
and South America to encourage growth in that region by nearly 80% year over year.
• Consolidated separate credit and collections functions into one streamlined, more effective
group.
• Improved DSO by three days domestically, and nearly 20 internationally during fiscal year.
• Created Process Improvement roles in the Credit department, aligning our group with the rest of
the organization. Improved DSO and % current through those roles, and improved the customer
experience by stopping defects before the customer identified them.
• Achieved record setting free cash flow for Fiscal Year 2008.
• Managed 2 supervisors, 2 process improvement analysts and (indirectly) 14 credit analysts.
Avery Dennison Corporation, Painesville, Ohio Nov.
2001-Feb. 2007
Manager, Customer Financial Services, Graphics and Reflective Divisions
• Manage international and domestic credit and collections functions for multiple business
divisions with sales in excess of $700MM.
• Key participant on Corporate Global Credit Task Force. Standardized processes and agreed
upon best practices for Asian, European and South American business units.
• Manage Letters of Credit, Documentary Credits and Cash against Documents transactions.
• Assess risk on new accounts; evaluate credit worthiness of current customers.
• Meet with customers; negotiate payment plans for large balance key accounts with credit issues.
• Work closely with sales, customer service and manufacturing to address complaint issues more
quickly, improving response time by an average of 10 days.
• Six Sigma and Lean Sigma trained, completed 3 Greenbelt projects.
• Won 2004 Leadership Excellence Award for work on Sarbanes Oxley implementation.
• Managed 5 Credit Analysts and 2 Complaint Administrators.
OSI Sealants, Inc. Mentor, Ohio March 2001- Nov.
2001
Credit and Collections Manager, $100 million sales
• Managed the credit and collections function for 3500 active accounts. Directed 4 Credit
Analysts.
• Wrote credit policy for evaluating new accounts, revamped existing policy to better reflect
changing cash flow requirements and accounts receivable expectations.
• Installed “GETPAID “collections software, improving DSO by 5 days in 4 months.
Flambeau Products Corporation, Middlefield, Ohio
1996-2000
Corporate Credit Manager for a plastics manufacturer, $85 million sales
• Managed the corporate credit function with over 6000 active accounts, in a team environment,
working closely with sales and operations.
• Improved overall DSO by 10 days.
• Participated as a key team member in company's first e-commerce initiative.
• Wrote and implemented domestic and international credit policy guidelines
• Instituted a credit card program and grew that business to over $800K in 2 years.
• Managed staff of 5.
ENPAC Corporation, Plastic Safety Products Manufacturer, Willoughby, Ohio
1992 -1996
Accounting Manager/ Human Resources Manager
• Generated financial statements. Prepared month-end journal entries.
• Supervised A/P, A/R, billing, payroll, and human resources functions and personnel.
• Managed H/R function for 100 employee facility.
Education
Bachelors Degree, Business Administration. Lake Erie College, 1996
Associates Degree in Applied Business, Accounting Technology, Kent State University 1982
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