Administrative Assistant Customer Service

S usan Denise L awton

P.O. Box ****

H i l l i a rd, F lorida 32046

904-***-****

Administrative assistant with several years of progressively responsible experience providing office support to senior

executives. Combine excellent organizational skills with hands on technical knowledge, superior memory for details and

a strong work ethic.

PROFILE Skilled user in Technology – Highly PC competent

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Multiple skills in various departments – Worked in Customer Services, Marketing, and Human

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Resources. Also have many skills working with people and customer service.

Excellent Communicator – Able to communicate effectively. Answering telephones, writing skills

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and taking messages.

EXPERTISE Computers: Office:

Microsoft Office Suite Job Site Meetings

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Travel Arrangements Accounts Payable, Receivables, Collections

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Adobe/Macromedia Products Answering phones, Data Entry

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Projects, Presentations

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Typing Meeting Minutes

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Quickbooks

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Executive / Administrative Assistant

EXPERIENCE

Allstate Steel Company, Jacksonville FL 2001 2010

Responsible for supporting President and other team members.

• Administrative – Administrative functions, including project management, presentations, travel

arrangements. Preparing and producing monthly and annual presentations for company. Assisted

with preparation of annual audits.

• Sales – Prepared essential sales reports, entered orders, made sales calls, processed orders,

prepared reports, research and product pricing.

Tri Co Sales, Jacksonville FL 1999 2001

Office Manager

• Store Management – accounts payable, accounts receivable, payroll, filing, bank statements,

Administration – Completed administrative tasks related to inventory control, personnel files,

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opening/closing and deposit records and other documents maintained on paper or generated

electronically on a store personal computer (PC).

Scheduling – Customer services, scheduling maintenance calls and installation

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EDUCATION &

West Nassau High School – Diploma

TRAINING

Florida Notary Public

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