Engineer Pvt Ltd

Email:*************@*****.***

Mobile: +91-994*******

Career Objective:

To succeed in an environment of growth and excellence and earn a job which

provides me job satisfaction and self development and help me achieve personal as

well as organizational goals.

Academics:

B.Sc. (Computers) from Andhra University.

Technical Qualification

Microsoft Certified Professional (MCP) ID: 6325794.

Present Work Experience:

Working for Zealot Technologies as System Administrator from May-2012 to

till now.

Job Responsibilities:

Installation, Configuration and administration of Windows 2003 &2008 Servers.

Installation, Configuration of Net gear wireless routers.

Installation, Configuration of Dlink Wireless routers link N150,N300.

Installation, Configuration of Local and Network Printers.

Installation, Configuration and administration of Windows 2003 &2008 Servers.

Installing, configuring and troubleshooting Active Directory.

Configuring DNS servers and clients.

Installing and configuring DHCP server.

Installation & Configuration and Management of Additional Domain

Controllers.

Worked on Outlook issues and configurations.

Analyze and Resolve PC hardware and Software issues with minimal downtime.

Installation and configuration of Antivirus (Symantec corporate, Symantec

endpoint, Macfee)

Working in a team environment for handling complete IT infrastructure of

company.

Trouble shooting the networking related problems.

OS installations – Windows-XP, Windows -7&8

Troubleshooting hardware related problems and solving LAN problems.

Previous Work Experience:

Worked as Technical Support Engineer for NCR Corporation India Pvt Ltd

from Aug-2011 To April-2012 .

Job Responsibilities:

Receiving calls and Logging tickets of the call received & In-person requests.

Tracking of mails accordingly and responding to mails with updates.

Closure of tickets in the BMC Remedy tool.

Improving customer satisfaction through problem resolution and escalation

management.

Handling around 500 users in site.

Troubleshooting & maintenance of PCs.

Configuration of trend antivirus and checking for regular updates.

Managing and administrating in Avaya PBX.

Create and implement an effective back-up strategy for servers including

protection and restoration of the entity’s critical data.

Installation of Antivirus and updating Antivirus to users.

Configuring MS Outlook.

Troubleshooting LAN Connectivity related problems.

skills:

Installed configured, maintenance and troubleshooting of CISCO Routers and

switches

Configuring and troubleshooting Static routing and default routing

Implementation of Layer 3 protocols like RIP, OSPF, EIGRP

Implemented Network Address Translation (NAT / PAT) for private IP

Networks

IP Access -list configuration in WAN Routers to restrict unauthorized access

Implementing Inter-VLAN Routing With Layer 2 and Layer 3 Switches

Capable of Implementing IP Addressing, Sub-netting, VLSM

VPN configuration and troubleshooting

PLACE:

DATE: KONDETI SIVA

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