Customer Service Manager

Lauren Mulder

*** **** **** **** * Glen Gardner, N.J. 08826

Phone: 908-***-**** * ********@****.*********.***

OBJECTIVE

To obtain a position in a laboratory utilizing relevant knowledge gained from education in a

practical atmosphere.

EDUCATION

Montclair State University, Montclair, NJ Sept. 2012 – May 2014

B.S Biology, Minor in Chemistry

GPA: 3.34/4.0

Major Coursework:

Biochemistry, Experimental Biochemistry, Microbiology, Ecology, Cell and Molecular Biology,

Genetics, Entomology, Vertebrate Embryology, Vision Science

Raritan Valley Community College, Branchburg, NJ Sept. 2008 – Dec. 2011

A.S Math and Science

GPA: 3.14/4.0

Major Coursework:

Calculus I and II, General Chemistry I and II, Organic Chemistry I and II. Biology I and II,

Statistics, Physics I and II

RELEVANT SKILLS

Experience through academic coursework includes Column Chromatography, SDS PAGE, Gel

Electrophoresis, Cytological Techniques, PCR, Bacterial Enumeration, Serial Dilutions,

Maintenance and Breeding of Drosophila, Spectrophotometry, Protein and Enzyme Assay,

GenBank and DNA Sequencing software (FinchTV), Microsoft Word, Excel, Outlook,

PowerPoint

EMPLOYMENT

Adam’s Pet Safari, Chester, NJ Jan. 2008 –

Present

Sales Associate/Animal Caretaker

• Open/Close store

• Customer service

• Maintain healthy living conditions for small animals

• Aquarium maintenance

• Train new employees

• Bank deposits

• Inventory/orders

Pet Supplies Plus, Raleigh, NC Jan. 2012 – July 2012

Store Manager

• Supervised daily duties of staff

• Open/Close store

• Bank Deposits

• Managed a staff of ~15

• Inventory/orders

• Solved employee disputes

• Customer service

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