Erika R. Fonticiella
Wellington, FL 33414
561-***-**** mobile
561-***-**** home
****************@*****.***
PROFILE
Fifteen Years' progressive leadership of major business projects, Exceptional team management in critical contexts
Excellent record of success in achieving complex objectives and timelines. Dynamic, articulate, analytical and results-oriented;
I LOVE A GOOD CHALLENGE
WORK HISTORY
June 2010- Current
Property Manager
Merrigan/Enriquez
Wellington, Fl
• Responsible for responding to resident requests or complaints in a timely, efficient and courteous manner.
• Maintained a good relationship with owners and tenants
• Advertised community and vacancies; obtaining referrals from current residents; showing residences; distributing literature;
explaining advantages of services and location.
June 2008 - May 2010
Senior Property Manager
Flagship Property Management
Palm Beach Lakes, FL
• Responsible for the leasing of the property;
insuring that all sales techniques and methods required by
the management company were being used effectively and in a professional manner.
• Average 10-12 leases a week and moved them in same month
• Worked with employers and businesses in area to do out reach marketing
May 2007- June 2008
Property Manager
Pinnacle
Riviera Beach, Fl
• Exceeded the goal in place for occupancy and low delinquency.
• Daily physical inspections of the property.
• Responsible for 3-day notices and eviction procedures
Feb 2005- May 2007
Property Manager
Housing Trust Group
Lake Park, FL
• Daily physical inspections of the property.
• A.M.E reports (accounting months end reports)
• Responsible for 3-day notices and eviction procedures
• Made sure that all units complied with housing programs.
• Maintained property at 98% or higher occupied and 2% delinquency
Dec 2004 - Feb 2006 District Property Manager
Banyan Realty
West Palm Beach, FL
• Responsible for 1400 units and oversaw all operations.
• Responsible for insuring a professional appearance and
attitude at all times for self and all property employees
• Responsible for the thorough knowledge, implementation
and enforcement of all policies and procedures of Banyan
Realty and its affiliated companies insuring through
constant review that all him/she is operating within those regulations.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development
• Worked very close with property managers and staff on
properties and made sure that all work was finished on a timely manner.
• Maintained property by investigating and resolving tenant
complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs;
planning renovations; contracting with landscaping and other maintenance issues.
Jun 2001 - Dec 2004
Property Manager
PMCFI
Royal Palm Beach, FL
• Operating the property within the financial guidelines, i.e., the budget, established by the Regional Property Manager and Owner
• Daily physical inspections of the property
• Responsible for operating within OSHA (Occupational
Safety & Health Act) standards and company safety policies at all times
• Responsible for implementing, designing and maintaining a
resident retention program, i.e.,
newsletter, resident referral program and social activities
• Maintained 100% occupancy with a waiting list and delinquency under 2%
• Given an award for Property Manager of the Year in 2002 and 2003
Apr 1997 - Jun 2001 Property Manager
Sweezy Realty
Miami, FL
• Responsible with tenants by negotiating leases
• Leased up property of 280 units in 4 months
• In charge of all compliance reports and AME reports
• Made sure that all units were turned over in good condition.
• Owner promoted me to a junior district manager and had me work with sister property managers and staff
EDUCATION
August 1998- Jun 2000 University Of Miami
Miami, FL
Aug 1994 - Jun 1997 Miami Dade Community College
Miami, FL
• Associate of Science Degree
Aug 1991 - Jun 1994 Coral Gables Senior High School
Coral Gables, FL
• High School Diploma
SKILLS
• Pro-active, accountable, Hands-on and Decision Maker
• Strategic Planning, great verbal Communication skills
• Speak and write fluent Spanish
• Strong negotiation and interpersonal skills
• Knowledge of yardi, rent-roll and timberline software
REFERENCES
Available upon request.