Customer Service Manager
Resume:
Jesus Contreras
Lodi, NJ **644
Tel. 917-***-****
Email. ********@*****.***
Objective: To ensure a position as an administrative Manager with opportunities for advancement.
EDUCATION
1984-1989 Fordham University, Bronx, New York,
Major: Social Science
Degree: Bachelors of Art Degree.
EXPERIENCE
1999-Present IDS Inc.
Position: General Manager
Duties: I charge of 73 employees.
Provide outstanding customer service to clients.
In charge of several division in the warehouse.
Responsible for hiring new staff.
In charge of incoming and outgoing merchandise.
Responsible for the warehouse inventory.
Verify and keep record of returns and exchanges.
1997-1998 Dresses for Less
Position: DCH Manager
Duties: In charge of incoming merchandise.
Responsible for hiring new staff.
Provide customer service and support for clients.
Responsible for the warehouse inventory.
Directs movement of shipping.
Verify and keep record of returns and exchanges.
1996-1997 Misho, Shomi Inc.
Position: Manager
Duties: In charge of incoming and outgoing merchandise.
In charge of training new staff.
Responsible for hiring new staff.
Responsible for the warehouse inventory.
Directs movement of shipping.
Verify and keep record of returns and exchanges.
1994-1995 KC Spencer
Position: Manager
Duties: Responsible for incoming outgoing and outgoing merchandise.
Maintained inventory records.
Responsible for hiring new staff.
Directs movement of shipping.
SKILLS: General Knowledge of computer hardware and software. Experienced in traffic control.
Excellent Customer Services interaction, outgoing personality, intellectual & protocol skills
Knowledge of hospitality industry, reliable, responsible, punctual, ability to work in a group as
well as independent, fluent in English and Spanish language.
AVAILABLE UPON REQUEST.
References
1. John Arcell
2. Ricardo Felipe
3. Daniel Rodriguez
4. Keith Dixon
Contact this candidate